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Custom Color Set
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66,689 Verified Client Reviews |
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Quality Coloring Product - still conflicted on priceI’m torn because I don’t love coloring my hair at home, I have a white bathroom and children who never give me time to myself. With quarantine I tried a couple box colors and wasn’t impressed since I’ve been getting professional color at a salon. I saw Terry Hatcher review this and decided to give it a try. I love the color, it saturates my greys better then other box colors, it’s not as messy as others. But I’m still struggling with the price.. most subscription services don’t charge you shipping which makes this a $30 box color. I have no issue with $20 but the added cost makes me want to just throw up my hands and go back to the salon where I get some alone time, a scalp massage, and a style?! 0 of 0 people found this review helpful. Did you? |
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Customer service is incredibleAfter having a bad experience with another online co. whose medium brown color did not cover my grey and as a result looked very light brown, I ordered from eSalon. I then found out that my very fine colorist started making kits for clients to pick up. I had sent her a text with pic of my hair color and she said she could correct, so I decided to use her and called to cancel eSalon purchases already planned for the future. I never expected to return the kit that I had just received, the eSalon rep surprised me by telling me I should return the kit I just received for a refund. I am so impressed by this customer service. I recommend this co. to people buying kits online. I have to say that Color & Co that I first used not only resulted in a wrong color but also did not use my review after pretending as though they wanted to make sure my review was authentic. If you look at their reviews you will not find one that says the client would not use them again! I didn't totally slam them in my review, thought their instructions were good and kit. I wonder what else went wrong for users, my experience was so bad! 0 of 0 people found this review helpful. Did you? |
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Amazing!Red hair can be very tricky. I called to ask a question, the colorist listened to my concern, tweaked my formula and then nailed it. Exceeded my expectations. 0 of 0 people found this review helpful. Did you? |
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Thank youI found the colour to be excellent, really easy to use and covered up the greys successfully. It has faded quite a bit though, not sure if that’s normal? 0 of 0 people found this review helpful. Did you? |
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Wonderful Hair ColorThis company is professional all the way. Continually working with & providing the customer with a perfect salon hair color. To apply the product is fool-proof if you follow the easy instructions. All the materials you need are in the box. They are spot on with the right hair coloring, but wish it covered the gray around my temples a bit better. Have left it on longer in that area during the coloring, but it does wash out easy. Gray hairs just want to be gray. 0 of 0 people found this review helpful. Did you? |
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Perfect!The first time I used it, the color was not what I was expecting. After consulting with the colorist, the next color was perfect. I am in the third week with minimum fading (red is very hard to keep, especially in Florida). They are a great company to work with, and the haircolor is easy to apply and you get good results. 0 of 0 people found this review helpful. Did you? |
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TonerPlease include toner with next order 0 of 0 people found this review helpful. Did you? |
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Easy to useIt was easy to use, great instructions. It came with plenty of color. The only drawback is the same as with box color, color did fade after a couple of weeks. But I am in the red family, and that is typical. I would definitely buy again. 0 of 0 people found this review helpful. Did you? |
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LovelyLovely colour covers well just a little dark then I expected but still fabulous. Makes my hair feel nice 0 of 0 people found this review helpful. Did you? |
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Switching colorsI cannot find how to communicate with the right person. My hair, as shown in today's picture, has grown out to be silver-gray as my natural. I would like to color over the remaining blond to be a dusty or silver-gray color. Do you have this available and would you recommend it for me? 0 of 0 people found this review helpful. Did you? |