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Custom Color Set
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66,880 Verified Client Reviews |
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WOW!As one who has spent 35 years going to a salon to have hair colored, I was terrified to do it myself. My uncolored hair is very gray (just about white) and after letting it grow out about 3-4 inches, I decided the gray wasn't for me. After researching options, I liked that eSalon developed a system to match color based on providing a picture, completing questions, and having stylists on staff to answer questions, so I took a chance. When I did a strand test, the color was too light and barely covered the gray, so I called eSalon and spoke with Heather who helped to determine that the color formula needed an adjustment. She also took the time to ask about my previous salon experience with color and reviewed the picture of my hair on file as we spoke. She explained why an adjustment was needed and sent out a complimentary new color kit to try again. Also, since my gray was so grown out, she sent a little extra to ensure I would be able to cover it all. I will need a little more practice doing it myself, but the color is amazing! It matches the base color of my ends (I had highlights), it is shiny, it penetrated my gray, and after 3 weeks, it has not faded! My expensive salon color always faded after a few weeks despite using shampoo for colored hair. I love that everything needed to color was in the box (instructons, shampoo/cond., 2 pairs of gloves, brush, and bottle). I am high risk for COVID, so going to the salon is not an option for me. Thank you eSalon for the wonderful product, support, video, and availability during this time. I don't see spending so much money on color at a salon ever again! :) 0 of 0 people found this review helpful. Did you? |
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very durable and did not fade Smell very minimal I thought.purchased twice, but now have a new hairdresser who wants me to try hers. I will this next time so as not to rock the boat, if you know what I mean, but she is open to using e salon. We will see , has not happened yet. 0 of 0 people found this review helpful. Did you? |
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Strawberry BlondeI really liked the color. The only thing I would change is more color because I need it for overall coverage not just for my roots. 0 of 0 people found this review helpful. Did you? |
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I love thismy hair color never looked so gorgous 0 of 0 people found this review helpful. Did you? |
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Loved itLoved the process but still working on exact color 0 of 0 people found this review helpful. Did you? |
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Easy to use and packaged thoughtfullyI have been ordering eSalon color during the pandemic. The color is perfect and it is easy to follow the instruction to apply. (Best done by a helper) My main complaint is the shipping is very slow and unpredictable even when the order is well in advance of the use date. Post office uses a private service carrier that is terrible. Would like to order highlight kit which is said to be out of stock. 0 of 0 people found this review helpful. Did you? |
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Shipment was missing a few itemsMissing shampoo, conditioner, only one pair of gloves. I like the thicker formula. 0 of 0 people found this review helpful. Did you? |
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The worst color everI hate this color. Everyone I know has said how wrong it is and how it's nothing like the color I usually get. I wanted a dark Auburn, I got something almost black. My family says I look awful, and the kindest thing anyone can say is at least it's during the pandemic and so I don't have to see anyone. It's so dark customer service says there's nothing I can do but wait, and maybe color my roots as it grows out. Instead of feeling better about myself I feel awful and self conscious. I wish I'd bought the store brand. This is awful. 0 of 0 people found this review helpful. Did you? |
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The color was near perfect!I still need to use the purple shampoo to remove the brassy tones, but I just love the color otherwise! 0 of 0 people found this review helpful. Did you? |
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Very PleasedI thought that it was going to be a little too dark, but having got used to the colour, I am happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your Custom Color and we cannot wait to blend your next Custom Color! |