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Custom Color Set
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66,772 Verified Client Reviews |
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Too lightLove the product but need to go darker blonde 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarianna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fade to red tints don’t likeNice brown then fade to ugly red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBradley - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Lovely productsGreat products but a Bit too dark this time. They are going to adjust the colour. Very helpful 0 of 0 people found this review helpful. Did you? |
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second time usingI love this product however it didn't cover all the roots that were gray and was wondering if can go back do the roots again? Not sure if thats a good idea. But I love the product but I think I need more help with the roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRose - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colorThe color was perfect! Wish color lasted a little longer but overall happy with results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSue - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Not for meI made the mistake of wanting brighter red, just didn’t work for me but the color was nice 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Excellent serviceThis has been a God send in lockdown. Amazing stuff xx 1 of 1 people found this review helpful. Did you? |
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The hair colorThe product color was excellent But it is not long lasting. Within a week the grays came through 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBaljinder - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorColor was too dark. Looking forward to the adjusted Color. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRoberta - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
ColorBeautiful color, but wasn't what I wanted. A bit too mahogany. Wanted more auburn. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |