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Custom Color Set
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66,880 Verified Client Reviews |
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Fabulous productI didn’t like my 1st color. They were very patient with me and sent me a new color, that is beautiful. Wonderful product, fabulous service, great price! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
No embarrassing rootsI haven't colored my hair in at least 6 years, probably 10 for two reasons. One, the salon cost $100 after tip and my roots were back in so soon - I hated the skunk look, which seemed to last longer than the new color. Secondly, I started to do it myself with box color from the stores, and the look after two weeks was awful, different shades and it seemed to just never match. For the first time, and I waited a few weeks before writing this review, there is no root discolor, or basically eSalon gave me a perfect match. Thank you eSalon for such a great match! I chose the semi permanent because as the grays come in they seem more natural and blended as if I wasn't coloring my hair at all. I also think that it is gentler on my baby fine hair. I love this product and will continue to use it. Once again thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarianne - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Color faded quicklyFive weeks after I used the second application (the new adjusted color) I noticed a small section of my gray hair was already faded. Not just the roots but the entire piece. Since I have already received the 3rd shipment, I will use the product once more, but I would like to cancel my subscription as of now. I will have my hair dresser do the color in the future. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Lighten upI requested a lighter brown but it's still on the dark side Im thinking because my last color was a darker brown. Maybe it will lighten up with time. Still a nice color though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
The color was great, but dear God, the fumes!The color was great, but dear God, the fumes! I like the color, but may need to go darker. The one thing that was really notable were the fumes. Much worse than what I had been using. I’m not sure if that will be a deterrent from having me use this product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - Thank you so much for sharing your feedback with us. We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
I love the colorThe color is beautiful! The only downside is that my grey doesn’t stay colored. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHome - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Loved the color and extra touches but not the smellReally appreciated the effort that went into my color. I found the skin protection oil and the wipe to remove color very useful. Product went on well but I didn't love the smell which was simillar to store bought products. It started to look dull by the third week. So, I recolored at 3 weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIna - Thank you so much for sharing your feedback with us. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
BrilliantI don’t think you can go too wrong with dark brown but this is an excellent colour and matches my hairdressers the only difference is the price £45 cheaper highly recommended 0 of 0 people found this review helpful. Did you? |
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Good home colorDifficult to apply yourself if you have long hair. The root and ends color are noticeably different so if you aren’t good a blending you will miss spots like I did. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom eSalon Made For You color! We truly value your feedback and look forward to hearing from you again in the future. |
Fantastic colourThe colour is fantastic, looks really natural and it allows the natural strands of my hair to shine individually. Hair looks shiny, full and healthy. My only complain is that grey coverage is a little less than expected on the length of the hair (it is perfect at the root, though, so the issue is maybe with the instructions) 0 of 0 people found this review helpful. Did you? |