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Custom Color Set
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66,880 Verified Client Reviews |
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I picked wrong colorI should have not changed color/ too light 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngel- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Easy to use but the color seemed a bit brassyI like the convenience of having the color shipped right to my front door but I still struggle with good coverage around my hairline and it seems after the first wash or two it seems to turn a bit brassy. I have watched your how to videos trying to get a better coverage but I seem to end up with gray showing around my temples. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKris- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorWasn't read enough for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary Ann - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
A little darkDarker but close enough. I am leaving to USA next Month so need to stop subscription 0 of 0 people found this review helpful. Did you? |
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A dream come true! I can afford!My hair is really quite dark and over the years I have had quite the struggle, coloring it. If I try to go lighter (which of course I always do) it turns orange, or in some cases purple. Seeing as I had terrible results with in home box color I started going to the salon. Paying at least 300 bucks per visit. Somehow with all that money I was never quite happy with the end results. I mean it was close enough and it covered my now graying head well so I kept doing it. Even when my hair started to look dry and damaged. I found eSalon purely by chance through an ad online during the lock down last spring and I was sceptical. I can safely say now that I will never go back to the salon. My hair is healthy shiny and a color I have only dreamed of!!! Let's not forget that it costs a fraction of what I was paying for a "meh" color job at a salon. I will never use anything else ever again. It's easy, they have professionals that make the color for "your" hair, and your desired outcome!!! Did I mention its affordable!! Please dont take my word for it check it out! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. We love being able to help our clients achieve beautiful, salon-quality results at home. PLUS saved you some money. Happy Coloring! |
Excellent hair color!I’m naturally a brunette but have enough gray that I decided to medium ash blonde. Usually I pick up a couple of the better hair color brands at the drugstore to accomplish this. Cue the pandemic and getting out of the house is less appealing so I decided to try eSalon. I liked the question process although I had to ‘trick’ it to get the lighter blonde color I wanted. Otherwise everything has turned out well. The color is a bit red, almost strawberry blonde, but I think a toner will fix that. Definitely a good purchase! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDesiree - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Hair colorDid a better job at putting this on!! And left it slightly longer. 0 of 0 people found this review helpful. Did you? |
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Best home hair colour everPerfect match, looks like my natural hair but with no greys 🤫 0 of 0 people found this review helpful. Did you? |
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Love the color and shineI love the color that was prepared for me. The hair wasn’t dry after the application either. I took one star off because there was strong chemical smell while I was mixing the color. For new buyer, you need a bowl to mix in your color because it is too thick to shake it in the bottle like the store/drugstore bought. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTisha- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Still a nice colour but not quite as amazing as last timeApplied according to instructions but unfortunately my roots are noticeably more coppery that rest of hair. Still a lovely colour but annoying as the last batch had evened my hair out, so a bit disappointed. I can only assume that the 30 mins on roots, 3’mins on rest of hair timing is a bit out. Would be good to get some advice on how to fix this or at least avoid it happening next time. X 0 of 0 people found this review helpful. Did you? |