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Custom Color Set
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66,637 Verified Client Reviews |
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Dark and not enough productNeeded a 3rd bottle of dye for my whole head and length. Unfortunately I ran out of the small containers esalon sent and had to buy more dye for the last part of my hair. Looks almost black so I'm just hoping it fades a bit more to a dark brown after a couple washes. Otherwise, it's easy to use and luckily I can tailor it better the next time, still better quality and multifaceted compared to box dye.. just wish they sent more for people with longer/thick hair. 1 of 1 people found this review helpful. Did you? |
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Quality Has Changed11/15/23 UPDATE My hair is back to normal! I was able to speak with my colorist who was very informative and helpful. She also introduced another product to help (hate when your offered add’l stuff when your not happy), but I listened to her, trusted her and now I’m hooked on the wonderful smelling Weekly Retreat I believe in commending a job well done and that’s what I’m doing here. Thank you. P..S. I’ve been a constant customer since 2018, and love coloring my hair at home when I’m in the mood and in the comfort of my home. My hair is breaking off. When I shampoo my hair it is extremely dry, and it’s near impossible to get it to lather. My hair very is listless, and full of electricity too. My hair used to be so pretty, as a matter of fact the student body voted me as having the prettiest hair in the entire class. There’s a ton of broken hair on my shower drain and hairbrushes too All the above I would say, started about a year ago. Have y’all changed the quality of your product? There’s a great possibility that I’m going to cancel my membership. And that’s so sad. Hope this Review gets read by upper management or someone that can do something for customer retention. Sincerely Peggy Lancaster 1 of 1 people found this review helpful. Did you? |
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Pleased!I am very pleased with my color but I have a question. Since I am only doing my roots, what do I do with all the leftover solution? It’s such a waste. 0 of 0 people found this review helpful. Did you? |
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Good colorThis color is just a little darker than my natural color, but better than the first color which was to red. My natural color is a little blonde than the ash brown color sent, but it’s manageable. I have not had time to apply the highlights I ordered so I can’t rate them yet. 0 of 0 people found this review helpful. Did you? |
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PERFECT Light Brown (Copper Golden)I loved the gold added in. It was a perfect soft color of light brown copper gold! 1 of 1 people found this review helpful. Did you? |
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Easy to use but not quite enough lift in colourVery easy to use product but I don’t think the shade is what I wanted. My naturally black/brown hair has just developed a slight brown tint to it (very subtle) but I think I would’ve liked a bit more lightening, 0 of 0 people found this review helpful. Did you? |
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I am getting used to the darker hue.There is less of the copper colour and more of the chestnut colour in this new mix. I am still getting used to it. 0 of 0 people found this review helpful. Did you? |
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Something Isn't Quite RightThough I love the color, there doesn't seem to be as much of it as there was before, so I find it difficult to saturate the areas that need a little more to tackle the stubborn grays. Thus, the grays at the hairline, particularly my temples, don't get the coverage they used to in previous applications. This has been happening for the last 3-4 applications. Also, I requested large gloves and got small in this last order, which barely fit my hand and made the application more difficult. This has been great option for me over the years, but, lately, the experience needs some improvement. 0 of 0 people found this review helpful. Did you? |
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Nice ColorI have received many compliments on the color. I would have liked it a little darker myself but all and all happy. 0 of 0 people found this review helpful. Did you? |
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Hair colourI love the colour but it fades easily around my hair line so I'm going to change the frequency of ordering. 0 of 0 people found this review helpful. Did you? |