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Custom Color Set
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66,655 Verified Client Reviews |
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Color blends in perfectly!The hair color blended nicely with my natural hair so it hides my grey hair perfectly! Also, I love how it doesn't fade after a few washes! My hair is evenly colored and shiny! Not brittle and no grey spots anywhere. I will continue using this product and I don't mind is if it's a bit expensive compared to box color products, it is worth it! I will try in my next order one next shade up to give my hair a bit of color. I'm really excited now :) 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMarion - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Customer service/colorists make all the difference as my hair color evolves.Update 3: Spring 2022 I've been using Esalon color for awhile and they have adjusted my color for me to cover more gray and to soften the color and I LOVE IT. I have to say, I'm not going back to salon color. My stylist is amazing, but it saves me so much money to do it this way and I get compliments on my light auburn shade all the time. Thanks for the great service and changing with me as my color choices have evolved. 2021 Update 2: The replacement color came pretty quickly. I really do like the color and their easy coloring method. Update 1: WHOOPS! Wrong color!! I received my second order a bit late--I understand that it's crazy with the Coronavirus. But, I received the wrong color in the mail. Thank goodness they put our name on the color and poor K---- didn't get her black hair color and I didn't get my copper hair color. The person on the phone was nice when I called in to notify the company, but she only gave me a credit for the shipping after I specifically asked if I could receive credit. She also could not guarantee when I would get my color. It's guaranteed that I like my color. Wrong color!? this time and I'm unsatisfied. I was a customer before the stay at home order. I think it would have been prudent for the company to credit me for the entire purchase this time due to their error. I recommended ESalon on my FB page and I'm rethinking it. Guaranteed means 100% guaranteed. I hope they do something about this. Before this happened, I was delighted with my first order. After my first order, I wrote this: The directions were excellent and the color was amazing. With copper color, it can go horribly wrong and I was nervous for my first order, but the color couldn't be better--it's vibrant without looking brassy or fake. Thank you! 0 of 0 people found this review helpful. Did you? |
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Color setThis is my second time using and I am loving my hair color!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Genevieve is a great colorist!!!Genevieve did a fantastic job in giving me the exact color that I wanted.. Truly happy with the results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEileen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Very happyThe colour was really nice. The extra grey coverage was perfect 👍 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
My Golden Custom ColorThis custom color is a perfect color to add into my golden tresses. It didn’t burn my scalp and I am thrilled it looks so natural but yet gives that beautiful mahogany color coming through. I truely found my mix that fits my skin tone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
RootsIt’s good! I’d like to continue using the shade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHaidee - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Why did I wait so long?!Awesome color. So happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your personalized color! We look forward to the next opportunity to delight you! |
Love the color!!So easy to use! The color is great! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
AwesomeColor is a perfect match every time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your personalized color! We look forward to the next opportunity to delight you! |