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Custom Color Set
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66,615 Verified Client Reviews |
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Great ColorI love my custom color! The tiny box of gloves is adorable. The thing I would change is the shampoo and conditioner. I would prefer no silicones, which are drying for my natural curls. So I will not buy these at esalon. It would be great to include a hair care line for people who prefer natural ingredients or have special needs like dandruff relief, or fragrance free. I would actually buy my shampoo and conditioner from esalon if I could get products like that. 63 of 65 people found this review helpful. Did you? |
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Response From Our ExpertsEve - We’re pleased to hear that you’re enjoying your custom color kit! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Great colourLoved it, ordered same again 0 of 0 people found this review helpful. Did you? |
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Perfect color, not enough productThey absolutely nailed it with the color. Easy to apply, I used a bowl and brush. I didn't have enough product to completely cover my ends, but they said they'll send more free next time. Awesome customer service! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Custom Color SetI have used eSalon for several years. It is one of the best color products I've ever used. And so easy to adjust the color with the colorist if desired. It is easy to use and gives very natural looking color. Best of all it doesn't have a bad scent like so many color products and it is not messy. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsGeorgia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Roots corrected!This color mix seems to have calmed my roots down a little bit. I love the dimension and how healthy it looks! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We're thrilled to hear that you're enjoying your custom color. We look forward to our next opportunity to delight you! |
Amazing coverage and depth of toneI was sceptical after reading reviews before buying these products as the reviews were so good I thought they were made up! Well I now know that’s highly unlikely as now I have used the products twice, I myself rate these products very highly, together with the amazing fast and informative personal support from eSalon staff. Brilliant. Update: I first ordered this in January 21, have used it since and have adjusted the colour a few times. I used my new colour yesterday and still feel as strongly nearly a year and a half later. I love these products, the extras you get in each pack - even two sets of good quality gloves - and the service and expertise is second to none. I wouldn’t go anywhere else now. Thank you eSalon 👏🏻🏆🥇 2 of 2 people found this review helpful. Did you? |
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Color blends in perfectly!The hair color blended nicely with my natural hair so it hides my grey hair perfectly! Also, I love how it doesn't fade after a few washes! My hair is evenly colored and shiny! Not brittle and no grey spots anywhere. I will continue using this product and I don't mind is if it's a bit expensive compared to box color products, it is worth it! I will try in my next order one next shade up to give my hair a bit of color. I'm really excited now :) 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMarion - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Customer service/colorists make all the difference as my hair color evolves.Update 3: Spring 2022 I've been using Esalon color for awhile and they have adjusted my color for me to cover more gray and to soften the color and I LOVE IT. I have to say, I'm not going back to salon color. My stylist is amazing, but it saves me so much money to do it this way and I get compliments on my light auburn shade all the time. Thanks for the great service and changing with me as my color choices have evolved. 2021 Update 2: The replacement color came pretty quickly. I really do like the color and their easy coloring method. Update 1: WHOOPS! Wrong color!! I received my second order a bit late--I understand that it's crazy with the Coronavirus. But, I received the wrong color in the mail. Thank goodness they put our name on the color and poor K---- didn't get her black hair color and I didn't get my copper hair color. The person on the phone was nice when I called in to notify the company, but she only gave me a credit for the shipping after I specifically asked if I could receive credit. She also could not guarantee when I would get my color. It's guaranteed that I like my color. Wrong color!? this time and I'm unsatisfied. I was a customer before the stay at home order. I think it would have been prudent for the company to credit me for the entire purchase this time due to their error. I recommended ESalon on my FB page and I'm rethinking it. Guaranteed means 100% guaranteed. I hope they do something about this. Before this happened, I was delighted with my first order. After my first order, I wrote this: The directions were excellent and the color was amazing. With copper color, it can go horribly wrong and I was nervous for my first order, but the color couldn't be better--it's vibrant without looking brassy or fake. Thank you! 0 of 0 people found this review helpful. Did you? |
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Color setThis is my second time using and I am loving my hair color!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Genevieve is a great colorist!!!Genevieve did a fantastic job in giving me the exact color that I wanted.. Truly happy with the results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEileen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |