|
Custom Color Set
|
66,689 Verified Client Reviews |
|
Sort by: |
|
NEVER RECEIVED THIS ORDERDon't waste your money. I have been waiting for going on 10 days and have not received my order. Now I'm trying to get my money back. Not satisfied at all. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKaren - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Started out goodThe first color set I ordered was excellent, lasted a long time and was the color I wanted. The last two only lasted a few weeks, gray came out the first week and I was paying twice as much for the inferior color. Definately not worth what they charge. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTamara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
colornot happy with the color 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDiana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nice colorI love the color, but I need more conditioner since I have dry hair. I have curly dry hair and need to condition my hair often. I would love to have more conditioner added to color kit to aid the hair after coloring to add moisture. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDelicia - We’re truly sorry that our color kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Just okayI was super excited about a custom color little did I know it wasn't what I had hoped for. The process was cool with the colorist and what not. The color I wanted was a mix between light brown and medium brown with no red or brassy color. What did I get but a light reddish brown hair color so I'm not sure if I'd try this again or not. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCourtney - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I like my product,,Customer service is horrible. My questions do not get answered or I receive a response that does not answer the question asked. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDanelle - We’re truly sorry that our communication did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
So thick it would not come out of the bottleExtremely disappointed with this. This was my 2nd shipment of this color, and this time it was super thick. It would not come out of the bottle! Had to take the top off to apply it. So thick it did not cover my head. My hair got so tangled afterwards that it took me hours to comb out the knots. Extremely disappointed. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKimberly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I thought they can help me..Not satisfied for my hair color. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMarilis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough copperColor turned out more brown than copper, and as a natural red head looking to enhance my color, I was disappointed. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Difficult to useInstructions were very difficult to follow, color was not what I expected 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCrystal - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |