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Custom Color Set
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66,880 Verified Client Reviews |
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Brilliant copper redI had my color adjusted after the first round because it faded quite a bit from the color I wanted. Red is difficult to keep vibrant overall so I opted to up the copper tones for the next shipment. It was perfect. I am 4 weeks out now and it has still faded but it definitely held a longer red in the color that I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristin - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
My colorColorists are helpful and knowledgeable. Color was exactly what i asked for. But my stubborn grays tend to start showing within a week 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIrena- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good productThis is an overall good product - my hair is still pulling more red than I intended, but overall, the color is vibrant and shiny! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Last colorMy last hair color was beautiful still having trouble covering gray at temples but otherwise loved the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhonda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good hair colorI like the color. A little difficult to follow instructions to color the roots when my hair is very thick and in many layers. End result is good, though. Please send another applicator brush with next order. I kept it from the first order, but wasn't able to find it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGerri - We’re pleased to hear that you’re enjoying your custom color results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Not covering grey all the wayNot sure if I will reorder 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color ResultsCan I apply another hair color, violets over this application now This is not the color I'm looking for 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCozetta - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect color and a vast improvement over other color subscription services.I came to eSalon after a failed attempt with another at home color subscription service. I made a poor color choice with the previous service, which gave me ashy ends that people thought was a failed attempt at the gray hair trend. When I provided the other color service with this feedback, hoping for help in making a better choice, the website just told me not to put hair color on my ends, and I could not find an easy way to be sure I chose a similar color with a warmer undertone on my own. On the other hand, I felt like eSalon had a more nuanced color selection and provided a chart so that I could start with their recommendations but easily see how to push that color to a warmer less ashy shade. My color was perfect on the first try but if I wanted to tweak it, eSalon makes that easy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
PrettyI really like this color but it is more pink in my hair I wish it was more purple 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Natural lookingSo I naturally have red-copper colored hair. Started going white in spots. Went to Aveda salons twice and my hair came out wierd colors that do not exist in the real world. I like this color except it did not cover the white hairs and the I almost passed out from the ammonia smell in the shower even with the vents all going. The smell was SO strong. Yuck. Maybe my white haira are too course and hopeless. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBuffy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |