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Custom Color Set
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66,903 Verified Client Reviews |
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The problem with single processWell, I went from dishwater blond with faded, grown out highlights to 100% dishwater with a goldfish hue. Blondes need highlights to provide texture. I will try highlights next time. Not the fault of the color - the fault of what I ordered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Pretty SatisfiedThe color seems good but only lasts maybe 3 weeks on the gray that I have. I also wish there was a better system for root touch ups because the last step in the shower is a crazy messy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your coverage concerns. Please let us know if there is anything else we can do to help! |
Not quite enough!The color is gorgeous. I love it! However, my hair is a lot longer than pictured. My hair is very curly. I ran out of color. Other than that? The color and feel of my hair is fantastic. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI enjoyed the process, however the color was a little darker than I anticipated. 0 of 0 people found this review helpful. Did you? |
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HairFull coverage. .but after washing hair felt stiff. Not shinny 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJo- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
BestI just love the automatic highlights. Wish it came with a application brush for roots. Other than that AWESOME STUFF LOVE IT 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Exactly what I requestedThe color was exactly what I asked for and it turned out great. I only wish I had requested a slightly lighter color. But, next time! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelli- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
GreysNot covering my greys completely, I'm not very happy with it. The OTC products have better coverage on my greys. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeticia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ColorNice color just didn't like last step but over all really nice and covers Grey's well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
1st hair colourI loved the colour I picked and the after care and personal contact I received. My only negative comment is if you have long hair 1 box might not be enough. So maybe add more product for longer hair. 0 of 0 people found this review helpful. Did you? |