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Custom Color Set
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66,903 Verified Client Reviews |
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ColorLoved the color but I wish it had more long lasting gray coverage! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Perfect matchPerfect match. Could use a little more coverage for grays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsB B - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
color was Brown with redishtoo much red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoElla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GreysYou can still see some Grey's but I don't think my friend who did my hair put enough on so I've watched videos and I will do it myself next time but love colour it's a bit lighter and loos lovely 0 of 0 people found this review helpful. Did you? |
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love.lovecolor was a little off but lasted well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRandie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Great color for 2 weeks then fadesI dyed my hair a beautiful red. Got a lot of compliments on it- but now the ends and middle are this brass rose gold color with my root a vibrant red. They just didn’t fade the same. It still looks ok, but I wish they would have faded to a similar color. It also faded pretty quick. I’d say about 2-3 weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShayna - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Almost perfectJust wish I could get more ash into the color. Don’t seem to be able to do that 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Dye kitLoved the quality of the colour my hair feels very healthy but turned out a little too dark 0 of 0 people found this review helpful. Did you? |
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High hopesThe steps were easy to follow. The color was perfect. However, it was not enough product for the amount of hair I have. Some parts didn’t get dyed. As well as, some parts of my bleached hair had a brassy look. So, I’ve talk to my stylist and we are hoping round 2 will work out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelva - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
good productI love how soft this hair product made my hair (going on 2.5 weeks), and like the overall color but the newer hairline grays around my face did not cover very well, and I could see this immediately after coloring my hair. Then within a couple of days, the color washed out in this area altogether and the greys in this area came back as if I didn't color them. I'm using a color spray to correct it, but wish the permanent color covered them. Overall, it is a good product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |