|
Custom Color Set
|
66,754 Verified Client Reviews |
|
Sort by: |
|
Very easy to use and fantastic resultsLike many others, I am struggling to keep up with my hair color during the prolonged lockdown. Last year, I had a disaster attempt with a box dye, even though I thought I had the correct shade, so this time I decided not to risk it. I like the feature where you can upload your own photo and get a custom mix. The box arrived fast and with everything you need (except a bow, but I already had that). I enlisted my husband to help me out with the back of my head, took us a while to get the sectioning right but the result is fantastic for a first try! The color is very vibrant and fits exactly the shades I already had (not easy when it comes to red/copper tones). My grays are covered very naturally, they didn't get extra "bright" like it can happen sometimes, even when the hairdresser does my hair. The hair feels soft after the application and you can tell that this is a very high quality hair dye. 0 of 0 people found this review helpful. Did you? |
|
Solution is thickI liked the color better but the solution is so thick I have a hard time squeeze if the bitter ( I have arthritis) maybe include the brush this time it wasn’t included also I like the shampoo do you sell it separately 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMargaret- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Beautiful ColourInitially I thought it would be a bit dark - but it is perfect love this colour 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBek - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
No orderI would love to tell you about my hair color. Unfortunately i have not seen any order delivered. Every time i track it there is another reason that it has been delayed. Im going to check out madison reed 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDebra- Thank you for reaching out to us here at eSalon! We are so sorry to hear that you have not received your order yet. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
HelloI loved the entire process and color I just wish it covered my grays better 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJamie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
High quality product.Amazing product, a bit pricey if you need to use 2 bottles. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAretusa - We're thrilled to hear that you're enjoying your custom color results. We look forward to our next opportunity to delight you! |
Still 2 tonesI have not colored my hair in over a year. My hair was 2 different colors. I thought with having a root color and an end color this would solve my issue of having 2 colors, instead now its just a different 2 colors. I love the color...but wish it matched my whole head 1 of 1 people found this review helpful. Did you? |
|
Hair colorI love the color and the way it sort of covers the gray. I had another account under [email protected]. I received 1 credit before I realized that I had 2 accounts. Can I put that credit onto this account [email protected]. Also on 12/10/2020 my shipment was mailed. I never received that shipment. I called and the woman said that she would ship me a free order, that was in the middle of January. I never received the free color kit. HELP 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDonna - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom color and coverage. One of our Color Experts has sent you an email to resolve your other concerns for you. We appreciate you reaching out! |
I love the new color!I love the new brighter blonde that you mixed up. The only issue I can see, is that the sides of my hair, which is thinner on the sides, did not capture the blonde. It is not that big of a deal, and it is probably user error (me) anyways, but that was the only thing I noticed. I did not expect to receive the highlights kit because I think this color is good enough. I have not tried all the other products yet so I cannot review yet. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLouise - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good qualityI loved how much product you receive, it was definitely enough for my long hair. While coloring my hair I did a very good job of making sure everything was covered but once it was finished I’m still seeing a few grays so this was disappointing since there was so much product. Love the smell of the shampoo and the conditioner made my hair very soft. I just did it today so I will see how long it lasts. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMichele - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |