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Custom Color Set
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66,566 Verified Client Reviews |
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Nice colour but root and ends very differentThe colour is just like I asked for ends, but the head/roots is a much different colour. Maybe I didn't do it correctly. However I still really like it 0 of 0 people found this review helpful. Did you? |
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forgot instructionsmy box didn't come with my instructions. so thankfully i could view them on my account but next time id prefer to have them with my order. other than that this is perfect! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHailey - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! However, we're sorry to hear your instructions were missing from your kit, but glad you were able to locate your instructions from your eSalon account. We appreciate you sharing, and Happy Coloring! |
White Roots in Orange County.So my orders never arrived before Christmas and still haven’t. I was so disappointed I had to see people with my white/ gray roots showing and my hair color dull. . What can I tell you I’m a little vain. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEneida - Thank you for reaching out! We're sorry to hear your order hasn't arrived. Please keep your eye out for an email from us, so we can make this right! |
Like my hairIt doesn’t dry my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Rosemarie, We're thrilled to hear that you're enjoying your custom Dark Brown (Pearl Golden). We look forward to our next opportunity to delight you! |
I thought it was just my hair!But reading reviews, it exactly coincides with a reported change in the formula! My color used to last so long and now I have been leaving it in longer and still having gray roots. Please change it back! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBridget - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
BeautifulIt's great color at first. Hair is healthy and looking. It does seem to fade quickly. But reds usually do. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAva - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee! Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Did not OrderedI have canceled orders for a while and you keep taking my money out and send the product any way you need to stop this order and put my money back into my account thank you P Brown from Ocala fl 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - Thank you for reaching out to us here at eSalon! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great color, easy processMy mom turned me on to this product. Store bought products don’t come close to the quality of E Salon. Easy directions to follow and looks like you just came out of the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Gina, We're thrilled to hear that you're enjoying the Dark Brown (Pearl Golden). We look forward to our next opportunity to delight you! |
Very goodI love the product the only thing is the postage. Because i m in canada its always late so had to go back to the box 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We're so happy to hear that you're enjoying your custom color! Everything our clients’ say is truly valued and we hope to craft your color again in the future. |
It's probably my fault..not the colorI am not very good at coloring my hair. It looks like my roots are a different shade than the rest of my hair. Due to not feeling well, I just used my Nov 22 color on Dec. 15. I like the color and have not used the other products yet. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - Thank you for sharing your feedback! Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |