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Custom Color Set
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66,566 Verified Client Reviews |
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Gray hairsEasy to use, but after 3 washings grays at my temples are showing, next time I will let them process longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Excellent coverage and colorI was using Madison reed for a while but, the color faded way to fast .it was pretty frustrating. I am very pleased which esalon, and will continue using it. The staff are helpful and very knowledgeable. Thanks guys for doing such a great job!!!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Anita, thank you so much! This kind of feedback is very rewarding! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Nice colour, didn't damage hair, lasts a long timeThe colour came out really multidimensional and nice. A bit too much packaging though. I don't really care about "unboxing" my hair dye. Also, I wish I could order 1 bottle at a time, not 2. One was enough to do my whole head so basically every shipment lasts 3+ months and each bottle works out to be the same price as drugstore brands. Customer service good. Would recommend for beginners. Didn't horrify my hair stylist when I went back to her. 0 of 0 people found this review helpful. Did you? |
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Nice Colour but..I was super excited to try this out, I'd been spending hundreds on going to a salon for my hair to just feel awful a few days after and I wanted to give my hair a bit of a break so went with a darker ash blonde. I love the colour on my ends, the ashy colour is so lovely, but my roots are significantly lighter than the lengths and have a strange auburn/orange/red tone to them. I'm a little panicky and I'm now wondering if I should have gone little darker to be more in line with my natural root colour. 16 of 18 people found this review helpful. Did you? |
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Good but too red, not gold enoughThe color is good but slightly too orange-forward and not "soft enough". I think increasing gold tones and decreasing red/copper tones would help better balance the color out. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsEugenia - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Still working on getting it rightIt takes time to get your color right, still not quite there. Not sure why my roots vs ends colors are so different! It makes my roots / ends different colors obviously…. Also, I think it’s damaging my hair, but not terribly. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
been using esalon for 10 years (9-2012) Would be a 5 but for the directionsI love eSalon the color set makes my hair look and feel better then anything else ever put on my head. I do agree the processing time is longer then listed on the instructions. I still follow my original instructions, which were 20-30 minutes for roots. Because unfortunately I'm graying, and not prettily, I have added another 5 to my routine. I then have also gone back to the original instructions and used the remaining color (adding a bit of water if needed) and smoothed it over all my hair except very ends in small sections. I leave this another 5-10 minutes. When I do this people still tell me how fabulous my hair color is. I'm not sure why they changed the instructions, but it is harming the ability of their excellent product to reveal it's excellency. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the shade, but…I really like the shade of the colour made for me, but i still got a “ hot roots” effect, after following directions to the T….. not sure why that is. I’ll give it a one more try, so we’ll see- i would really want it to work, because it’s so convenient and easy to use and the shades are lovely. Updated: after a few tries still had "hot roots" persisting, now I am evaluating if I really am going to try it anymore. Second, even though the overall shade was great ("Holywood red") it washed off very quickly, It might be the end of the road for me. I also see other users commenting on the color washing very quickly after the formula change, so it's not just the shade I had. I wish I had more luck with this, really wanted it to work. 139 of 141 people found this review helpful. Did you? |
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NiceIt’s bit darker than I thought but it’s okay 0 of 0 people found this review helpful. Did you? |
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Good color but Now doesn't last that longThis covers my grays but I have to color my hair about every 2 weeks so I'm a bit disappointed with this especially if in fact you have made changes so I think I'll try out the Madison Reed line 1 of 1 people found this review helpful. Did you? |