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Custom Color Set
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66,566 Verified Client Reviews |
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Best customer service EVER!This is the first time I have used Esalon. I ordered my. Color. When I applied the color and was blow drying my hair I noticed that all the Grays were. Gold bronze not dark brown. Easton and my color specialist sent me a new combo for free. Unfortunately, I got the same results. Esalon and my specialist sent me another color FOR FREE ! They were more concerned that I received the correct color, rather than making money. I was blown away by the way they handled it and helped me. I’m still trying to find the right color; however. I think I’m making the error somewhere, not them. Just because of their costumer service I will stay with them ! 0 of 0 people found this review helpful. Did you? |
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Good product but...The product at times does not consistently cover my roots. I have learned that others I recommended to use the color are saying the same. But I think what is the worst is that I have been a very long time customers and spent a lot of money and have remained loyal. In doing so I order every 4 weeks for years now and they should reward their loyal customers with some kind of benefit in free shipping or at least reduced shipping. That is a very nice incentive that they should have been implementing! 0 of 0 people found this review helpful. Did you? |
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Base color was ok.A little darker than what I wanted. 0 of 0 people found this review helpful. Did you? |
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Spot on shadeI’ve been using kits from the High Street but have struggled to match my shade of red. For the first couple of weeks the colour was really harsh and dark with an artificial pink hue I didn’t suit. Thibault at E-Salon got it right first time, I love my customised shade Jo 0 of 0 people found this review helpful. Did you? |
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Great colorI found a good color combo for me and with red hair that’s hard to do. I do notice that I get too much product and end up throwing a lot of it away from the first color container 0 of 0 people found this review helpful. Did you? |
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Undecided...I really like the color ....but I think I want my old color better ....switching back!! 0 of 0 people found this review helpful. Did you? |
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Red tonesMy color has too much red after a few washes . I don't like the red, and I worry about what will happen when I spend time in the sun. 0 of 0 people found this review helpful. Did you? |
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More colorI want less brown and more purple. I can barely see the purple. Product is good for the first order but the second I'm.paying 2x more and get 1/2 of what I got in order 1. $34.00 for root touch up. Last time I order 1 of 1 people found this review helpful. Did you? |
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perfect colorColor was perfect, I didn't get hot roots, and it was easy to use. The only thing I might take one sparkle off one star for is my second pair of gloves ripped apart when I put them on. I think they were smaller than the first pair. 0 of 0 people found this review helpful. Did you? |
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The color is right onThis is my first time and I had trouble applying it to the back of my head. The outcome was still great and I love the color. Good root coverage. 0 of 0 people found this review helpful. Did you? |