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Custom Color Set
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66,541 Verified Client Reviews |
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Love the color, but...Really like the color but it doesn't last very long. I can see my gray roots in a few days from coloring. Disappointing 1 of 1 people found this review helpful. Did you? |
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Color was mostly what I expectedThis color was slightly more purple than I expected, but my hair was such a terrible shade of red previously that this is a huge improvement! 1 of 1 people found this review helpful. Did you? |
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Happy with my revised color!This new updated color is exactly the color I wanted! Very pleased with it, however, I have a lot of thick hair, so I didn’t have enough more solution to fully coat my hair. I had to make do with what I had on my head so therefore there is some hidden spots that I missed 0 of 0 people found this review helpful. Did you? |
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Better gray coverageThe new formula covered my grays very well but the overall color is darker than the last formula. I like the coverage and my hair feels very soft but I think I'd like it a little lighter. I have to wait to see if the color stays on my grays, 1 of 1 people found this review helpful. Did you? |
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GlovesI’ve requested larger gloves. Last order gloves were useless. Small and too wrinkled to use. Couldn’t apply color! Couldn’t separate hair. I’ve loved this product for years. No one even called me back 0 of 0 people found this review helpful. Did you? |
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Dark and not enough productNeeded a 3rd bottle of dye for my whole head and length. Unfortunately I ran out of the small containers esalon sent and had to buy more dye for the last part of my hair. Looks almost black so I'm just hoping it fades a bit more to a dark brown after a couple washes. Otherwise, it's easy to use and luckily I can tailor it better the next time, still better quality and multifaceted compared to box dye.. just wish they sent more for people with longer/thick hair. 1 of 1 people found this review helpful. Did you? |
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Quality Has Changed11/15/23 UPDATE My hair is back to normal! I was able to speak with my colorist who was very informative and helpful. She also introduced another product to help (hate when your offered add’l stuff when your not happy), but I listened to her, trusted her and now I’m hooked on the wonderful smelling Weekly Retreat I believe in commending a job well done and that’s what I’m doing here. Thank you. P..S. I’ve been a constant customer since 2018, and love coloring my hair at home when I’m in the mood and in the comfort of my home. My hair is breaking off. When I shampoo my hair it is extremely dry, and it’s near impossible to get it to lather. My hair very is listless, and full of electricity too. My hair used to be so pretty, as a matter of fact the student body voted me as having the prettiest hair in the entire class. There’s a ton of broken hair on my shower drain and hairbrushes too All the above I would say, started about a year ago. Have y’all changed the quality of your product? There’s a great possibility that I’m going to cancel my membership. And that’s so sad. Hope this Review gets read by upper management or someone that can do something for customer retention. Sincerely Peggy Lancaster 1 of 1 people found this review helpful. Did you? |
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Pleased!I am very pleased with my color but I have a question. Since I am only doing my roots, what do I do with all the leftover solution? It’s such a waste. 0 of 0 people found this review helpful. Did you? |
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Good colorThis color is just a little darker than my natural color, but better than the first color which was to red. My natural color is a little blonde than the ash brown color sent, but it’s manageable. I have not had time to apply the highlights I ordered so I can’t rate them yet. 0 of 0 people found this review helpful. Did you? |
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PERFECT Light Brown (Copper Golden)I loved the gold added in. It was a perfect soft color of light brown copper gold! 1 of 1 people found this review helpful. Did you? |