|
Custom Color Set
|
66,793 Verified Client Reviews |
|
Sort by: |
|
Nice colour but applying two bottles was a faffI applied this colour on my own but not being a hairdresser and having quite long hair I found it difficult to keep roots separate from lengths of hair. When I applied the second bottle I applied it all over the hair to ensure I had covered all the hair from roots to tips so that I didn't get a patchy result as I couldn't see very well the back of my head. It was a bit of a faff for me and I would prefer a one bottle application. The colour was lovely and the results were shiny and covered the little bit of grey that I have. A little on the dry side so a richer conditioner would be better for my hair. I do want to go gradually go a bit lighter for the summer so won't be getting this colour again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLydia - We apologize that your eSalon coloring experience was a bit difficult for you. When we prepare your order, our colorists want to make sure that you have enough color for a complete application based on your personal hair details. We hope to provide your next color application, and can work with you to adjust the formulation so it’s just right. |
Color didnt take.All the work (long process) and now I'm back to buying box dyes from grocery store! 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsVictoria - We apologize that you were disappointed by the results of your color application. Since you expressed that you were unhappy, a member of our Color + Care Team reached out to offer a complimentary reformulation to better suit your needs. When you indicated that you did not want a reformulation, we processed the refund you requested instead. Again, we apologize that you were dissatisfied with your experience. |
Not quite dark enoughHoping my feedback helps with my next delivery and the results are closer to what I want 2 of 3 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsEm - We're sorry to hear that your color came out lighter than you expected. We have received your request for a darker brown with deep red undertones. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Product ordered in July has not been received yet.I received a text message from e salon explaining how to use the product, how ever I have not received the product as of today. July 24, 2025 0 of 0 people found this review helpful. Did you? |
|
I really like the product will love it once I get it exactly the color there,cloI’m going to adjust my second order just a little 0 of 0 people found this review helpful. Did you? |
|
Love ColorLove the color but a little grey is showing at roots week after coloring 0 of 0 people found this review helpful. Did you? |
|
I don't want anymore please stop sending themStop sending me this dye I don't want it anymore 0 of 0 people found this review helpful. Did you? |
|
Love it.Love it. I just wish the products were a little larger I have really long hair and it fades a little quicker than the salons. 0 of 0 people found this review helpful. Did you? |
|
My hair color is perfect for meMy hair color does not turn brassy I just like it thank you 0 of 0 people found this review helpful. Did you? |
|
In UseNo result as yet 0 of 0 people found this review helpful. Did you? |