66,655 Verified Client Reviews |
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ImpressedBuying anything online can be a gamble but due to lockdown I decided to take a chance with esalon hair colour. I did the quiz and also uploaded a photo. To my surprise I received an email saying my photo showed my hair colour to be lighter than the colours I chose on the quiz. This was true as I answered the quiz based more on my natural hair colour (which is what I wanted to get close to) rather than my colour was at the time of completing the quiz. They made suggestions as to what Colour I should have, which I went along with. I received my hair dye a couple of days later and I am so happy with the result! I love the colour!! 0 of 0 people found this review helpful. Did you? |
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Love it!!!I had to readjust my first order to make it a little darker and the next order was perfect!!!! Hair is soft and color is great! Big fan! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I the color.can I have little more dark like a medium brown ok but I love it 🥰 Thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColourI was dubious at first. The colour came in a nice stylish box lovelier than expected the colour was great lighter than expected but like the colour thanks eSalon 1 of 1 people found this review helpful. Did you? |
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Custom Color setI do want to go with a lighter shade next time. I did choose the dark brown & that's what I got. I want to tone it down for next order. Maybe a medium ash brown. I will need to look at the colors again. Also, send an updated photo when I style my hair now! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Dry hairMy hair is very dry and full of static after coloring. The color is great 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Happy(ish)So let me say, this is the best dye I have used in terms of ease of use and amount of product given. The kit was very well packaged and personalized. I ordered the additional color tools to have a more professional application. I suggest everyone make the additional investment as it really made the application a breeze. The only reason this is not 5 stars, is because the color did not come out as light as I had hoped/thought it would . I have not dyed my hair in 3 years. Aside from about one inch of old color on my ends, the rest is virgin hair. The roots came out lighter then the rest of the hair. I wish the root color translated to the middle and ends and even still, I wish it was a bit lighter. My end goal is to have a coopery red tone over time, but it is still very, very brown, which is disappointing. That being said, I do want to order again, and try to achieve a lighter tone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaymie - We’re pleased to hear that you’re enjoying your color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Love this!I will never go to a salon again! 0 of 0 people found this review helpful. Did you? |
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Red for me pleaseLove the color match. My color looks very natural. My only concern would be the smell is very strong and my hair seemed a little dry after coloring. A good conditioner solved the issue no problem. I would def use again 0 of 0 people found this review helpful. Did you? |
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LastingThe gray coverage is lasting longer then anything I have tried in the past. 0 of 0 people found this review helpful. Did you? |