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Custom Color Set
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66,962 Verified Client Reviews |
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Did Not Cover Gray's. Not a single one.This is a formulary issue. I put gray coverage in the survey, I watched ALL the videos, read all instructions, and I'm not new to bowl and brush application. I've used another other mail order brand that covered grays. So disappointed, I love the color options, ultimately a waste of my money and time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Best. Hair. Color. Ever!Better than any salon or any other at home dye. It’s perfect color match every time! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Thank youNice coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJojo - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
I love that everything is included!!I love that everything I need for the color I actually want comes right to my door! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKris - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Awesome!The color was perfect! I get lots of compliments on my color now. It’s shiny and bold. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracey - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
No Grey!Keeps grey at bay, greys are only the regrowth now, much better than any supermarket purchases! 0 of 0 people found this review helpful. Did you? |
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Great colorI liked the color but wanted highlights It is in progress now. I have not used the new color It is too expensive for me. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - Thank you so much for sharing your feedback with us. We are tickled to hear you’ve enjoyed your customized color and we cannot wait to hear your feedback on your highlights soon! We hope to continue helping you find hair perfection! |
need lighterI want a lighter shade 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
It’s a little farkIt’s just a little too dark. Who do I notify I have a new address: 27 so regent st. Wilkes-Barre PA 18706. Same phone number 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color?Still trying to get the color right. I leave it on new growth for 40 minutes and my hair still doesn’t hold the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |