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Custom Color Set
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66,944 Verified Client Reviews |
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I got it totally broken,,, very unsatisfied,When I received my order , after opening my package it’s totally broken and it’s fall around everywhere inside. I couldn’t even use it because it has nothing inside. I took pictures of this ,, if possible please send me new ones. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Sadiya, I am so sorry to hear your order arrived damaged. We take our clients' feedback to heart and continue to improve our products each and every day. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Worth a tryThis color is decent hair color, it does the job however I do wish the customization was more customized towards each individual customers wants & needs instead of using the same formulas. I do like that you receive your gloves, brush and everything you need to color your hair one thing I would maybe suggest is making the conditioner a little larger so you can follow up to condition again the color is a tiny bit drying. But all in all a great service. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsReeska - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Beautiful colour. Consistent results.Colour is always good and quite rich. As it’s Demi-permanent the colour fades, but always looks natural. The colourists have done a good job of achieving the colour I want. I docked a star due to the colour not picking up light the way I’m used to. It’s still great results for a third of what I’d pay my hairdresser, and beats the heck out of box dye and other Demi’s I’ve bought. The fact that the colour can be adjusted according to my wants and needs is the icing on the cake. At this point I can’t see getting my colour anywhere else. 3 of 3 people found this review helpful. Did you? |
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Gray hair coverageDoesn’t cover gray hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Paula, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Best Color I Have Ever HadMy colorist formulated a color based on my challenges of resistant gray and color-correction of ash and gold. My new color is auburn with brown and mahogany. Absolutely gorgeous! Gray is 100% covered, ash (green) & gold are gone. Color is dimensional and shiny. 5 of 6 people found this review helpful. Did you? |
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Love❤️Easy to do yourself. If you follow instructions you will love your color!❤️ 2 of 2 people found this review helpful. Did you? |
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Affordable and Ammonia Free ColorI love that I can get salon quality hair color delivered right to my door. And I can also request changes to be made to the color when I feel ready to make those changes. The best part is that you can choose ammonia free color kits, and I love this! 3 of 4 people found this review helpful. Did you? |
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Great color Great serviceI adjusted my color recently and they nailed it. Love the expertise the team has and the customer service goes hand in hand. Thank you! 2 of 3 people found this review helpful. Did you? |
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Great color!Love the color! It’s identical to my hair color. I wish it lasted longer. My grays are showing 0 of 0 people found this review helpful. Did you? |
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Horrible ColorI looked like the Wendy Chic.. the same result I get from regular box coloring and perhaps even worst. Not even close to the copper strawberry red I am. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for reaching out to us here at eSalon! We are so sorry to hear your color turned out too red and not strawberry. Our Color Happiness Guarantee is something we take seriously. We'd love to work with you to find a solution and have your hair color turn out exactly as you imagined. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |