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Custom Color Set
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66,944 Verified Client Reviews |
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Nicely presentedUnfortunately, this is still far too red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrisha R. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t follow my requestI had asked for my color to be lighter, but it was still very dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not suitableThe color and toner was too strong, didn't use it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean C. - We truly appreciate your feedback. At eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Still Too DarkRequested a lighter brown. However, darkness was about the same. In addition, there seem to be too much mahogany. Maybe more copper is needed?? Was hoping for a summer look 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wouldn’t use anything elseI’ve tried many different hair dyes over the years but this is simply the best, covers greys perfectly and the instructions if you follow them work perfectly and you really do get salon looking locks 0 of 0 people found this review helpful. Did you? |
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Love it!Makes my hair look beautiful , and so easy to use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLindsay -Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Color during covid timesLets face it we have all become our own hairdressers during covid and I've been coloring my own hair . I have to say eSalon products make it as easy as possible and the color is gentle and does not burn my head like store bought or even sometimes hair salon color. ITs gentle and leaves my hair a beautiful color. I would say the color may not last as long as salon color but it fades a beautiful shade (and im auburn and know reds fade quickest) but its always a lovely shade. Thanks for a really good produce and easy instructions and ease of ordering! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Darkest Brown - back to my exotic self after horrible highlightsThis color - darkest brown is stunning & natural. I had neutralizer added to keep the red undertones at bay...worked perfectly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Just What I WantedThis is the best color ever. It's exactly my color before the grey took over. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - We're thrilled to hear that you're enjoying your custom blended hair color. We look forward to our next opportunity to delight you! |
Pink!!Instead of a slightly reddish medium blond, it is bright pink!!!! So much work went into getting rid of it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYelena - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |