66,944 Verified Client Reviews |
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like coverage and color. need better conditioning. hair is dry, frizzy, breakingLike coverage and color, but my hair is dry, frizzy and breaking 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We truly appreciate your feedback! e take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
custom colorThe smell of peroxide was pretty strong in the last couple of orders. Also my hair is more frizzy after the coloring. Suggestions welcome. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRadika - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Perfect!!Sarah did an awesome job with my color. Exactly how I wanted it! Thank you so much🌼 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoberta - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Best color and highlightLoved using eSalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Janice, We're so happy to hear that you're enjoying your custom Medium Blonde (Ash)! We truly value your feedback and look forward to hearing from you again in the future. |
AmazingI wish I would have known about eSalon sooner. This color is quality! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Melissa, We're so happy to hear that you're enjoying your custom Dark Blonde (Red Copper)! We truly value your feedback and look forward to hearing from you again in the future. |
Beautiful colorLook very natural! Lots of color. Wish the Shine was a touch more though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
It’s goodBut still too dark. Despite multiple feedback given 0 of 0 people found this review helpful. Did you? |
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Big mistakeIt was the biggest mistake I've ever made to order personalised color. I am blond and usually going for light highlights or Bright warm colours. I decided to order from this company as it looked legit. Turned out that color they sent me was red instead of light blond. Not only this - dye almost burned my scalp. I would not recommend it to anyone. Deleting my account. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarolina R. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not covering grayThis formulation did not covering my gray even though i left it on longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGloria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulI ordered dark blonde and now I’m flat really dark brown and my hair is like straw. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |