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Custom Color Set
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66,944 Verified Client Reviews |
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Nice and EasyEasy to use and nice color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGrace - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your personalized color! We look forward to the next opportunity to delight you! |
Love everything about your productsEverything is so easy to use and the colour match is perfect. My hair is glossy and so healthy after I apply the colour and treatment. I also love the packaging- so cute!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndree - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Custom Color.SetI really like my adjusted color! Thank you for making the appropriate “tweaks” to achieve just the right shade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Not what I expectedI had asked for more red in the mix, however, the colour turned out to be just darker, not more red. Also, my hair is quite dull, when it should be shiny. Not happy. 0 of 0 people found this review helpful. Did you? |
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All had leaked in boxDidn't use it. When I opened packaging one of the bottles had leaked in box, so couldn't use it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerry S. - Thank you for contacting us. We are so sorry to hear your order arrived damaged. We have reached out to you via email to remedying this situation, so please keep an eye on your inbox for more details! |
Color didn’t lastI was really surprised that the color washed out in two weeks! Color lasted almost 4 on the previous treatment. Kind of disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarlee - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Love my colorThese products are great my color is bright and long lasting 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeslie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great colorLoved color and how it went on my hair,5 star 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon |
PerfectThis time all greys was covered. Thank you for the adjustment of color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color was awfulI’ve been dying my hair a long time and it’s especially hard to screw up my hair but this hair color has done just that. I ordered darkest brown + violet explaining I hate a lot of red and my hair turned 3 shades lighter on roots and looks horrible. I tried using the extra bottle of color to fix and it did same thing. My roots are now blonde and red and I absolutely hate it. Cancelling and would not recommend this to anyone 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAutumn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |