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Custom Color Set
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66,944 Verified Client Reviews |
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Feel like nobody listensI complained and complained about orangish tones and no matter how many times I complained..i still get same results. I give up on esalon. I can buy 5 dollar hair color and get orange tones. So disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color didn’t takeI followed the instructions step by step it didn’t cover my grey hair at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Wrong colorI had asked for my custom color to be light brown with a blonde highlights and I received a medium brown....not happy with it this color. Maybe y'all can make this right. I have been a satisfied customer since 2019 until now. I'm trying this again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
It broke off my ends and Dried my hair out completelyDried my hair out completely. I’m so sorry I wanted to love this , but Mediocre product I followed every instruction by the letter. The color was pretty . not what I wanted but I expected that was ordering something online? ! I just didn’t expect it to dry my hair out so bad!! sorry won’t order again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngel - We’re so sorry to hear that you were disappointed by the results of your application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awesome products!!Super quality products at Reasonable prices. Love eSalon 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherilyn - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color preference💘 this color covers my grey holds well beautiful color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWinona - We're thrilled to hear that you're enjoying your custom color and gray coverage. We look forward to our next opportunity to delight you! |
I did it myselfI actually colored my hair myself. The instructions were easy to follow. The color kit was laid out and easy to see the steps. My hair turned out great! Thank you!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Loved itI love the color and how easy it is to apply 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
I love my hair colorI love my hair color it's perfect match for me, thank you so much 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBobbie Sue - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love my colourEveryone comments how natural it is.Went through lockdown and did not bother colouring but now back to colouring again..Why did I stop I ask myself. Do find though colour is fading quicker.Is there something more permanent . 0 of 0 people found this review helpful. Did you? |