66,944 Verified Client Reviews |
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Color treated hairI really love the hair color, leaves my hair looking and feeling nice. But the reason I only gave it three stars is because my gray hair doesn’t stay covered for very long, the gray starts showing by the third wash 👎.. slowly it starts creeping out with every wash.. Sincerely Mary A. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn’t cover my grays! :(I’m so disappointed! First of all the color is off, too orange & fake looking & secondly after very precise work & time spent covering every strand, my entire frame of my face did not take to the color & all of my grays are still there, it looks terrible. Who knows what the back looks like because I cannot see it. I’m just frustrated & won’t be ordering the product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The darker colorIt didn’t darken my roots like the previous color I had. It tinted them but I could still see the line of what was grey, but as a light brown. Weird because I had changed to a darker color and the color before hand always did better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
gorgeous hair colorI love ESALON will never go back to brick and mortar..... my hair looks fabulous their products are incredible.. leave my hair clean shiny bouncy and beautiful.. what more could a girl want lol. I"m seriously never changing product lines.. Esalon is IT 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Best colour everThis is the best colour l have ever used. l have auburn hair with copper tones. Other colours could turn out with brown or orange undertones depending! this colours evenly evert strand and grey..Long lasting..different lights ..fantastic 0 of 0 people found this review helpful. Did you? |
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ColorReally nice color and easy to use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNina - Thank you for the great review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Exactly the strawberry blonde that I wantedThanks so much the colour was amazing I have really thick long hair and the colour covered all over with no damage to my hair very soft and silky. Also the delivery was very fast and reliable. 0 of 0 people found this review helpful. Did you? |
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Love it!!!!!Great products!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Brassy colorI am excited to see what changes my stylist has made regarding my color! I contacted her regarding the brassy color and her response was swift! I waited to assure the issue continued b4 notifying. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTesa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Absolutely perfectThis color couldn’t have been more perfect! I had it tweaked a bit from the last time and it was beautiful! I had so many compliments! I can’t refer enough people to esalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBecky - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |