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Custom Color Set
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66,944 Verified Client Reviews |
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So disappointedAfter using this product my hair turns brown! I tried using other brand black dye to cover the brown patches but It doesn’t work!.. The front of my hair is obviously BROWN and looks bleached !! This brand doesn’t work for everyone!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarjorie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Quality EVERY time!I love eSalon. I’ve been using eSalon for years now. When I find a product with absolute certainty of results, ease of application and outstanding consistent results I am loyal to eSalon. That it’s delivered on time to my door, well, it can’t get better than this. For those who like to ‘change things up’, if done in time, eSalon has that flexibility as well! The cost is reasonable especially when one compares it to a brick and mortar Salon colorist. I tried that and not only was it TRIPLE the cost, the results were never consistent in color reliability to application reliability. eSalon out shines the competition for me! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNoel - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon. |
Really a good color!I love this color formula you gave me! My hair isn't so red. I followed the instruction and didn't miss any steps! I love my new color! Thank you so much! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsFrances - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the color. We look forward to the next opportunity to delight you! |
Hair ColorI love this color, it gives a rich look. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlice - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future |
Great productI’ve been using this now for a few times it’s excellent I’m getting lots of compliments on the colour and condition so will keep using E Salon 💇♀️ 0 of 0 people found this review helpful. Did you? |
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I am a nift gift membersI ordered my specific shade of color and I just recieved my order two days ago.... I am excited and cant wait to dye my hair. I have told anybody and everybody who would listen so I will let you know n put a pic of the end result 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future |
i need a deeper shadeI enjoy having everything I need ready at my fingertips. and I'm waiting on my adjusted shade now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTasha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bad colorI finally used my color a few days ago and it damaged my hair. My hair feels like straw and the color didn’t even stay on my roots (yes I followed the instructions step by step) I had to go to the salon and get 4 inches cut off my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCassandra - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear of your experience. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good product but takes longer than otgersThis overall is a good product, but where others just have one colour to cover all this is much more technical to get an even colour, when you get it right it’s great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachael J. - Thank you for taking the time to share your feedback with us! We're so sorry to hear that you are experiencing some difficulties with your custom colour application. We're happy to help you with this matter. Please keep your eyes out for an email from us shortly! |
Thank you!I love the quality of Esalon color and you are always so responsive and helpful! Thank you! Signed, Unbelievably Busy Nurse Stacy Baldwin 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacy - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |