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Custom Color Set
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66,944 Verified Client Reviews |
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Wanted to love.I never received the product. I thought it might be because I wrote worrying my stylist complaining about color. I received other beauty subscriptions so I know my mail person knows. O we’ll waste of money. Can I get the refund or send me the product on the house so I can really review it. Thank you !!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlice - We’re truly sorry that our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Quality productEverything you need in a beautiful box. Products work very well. No damage to hair and long lasting results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
FabulousThe best colour I’ve ever had! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Easy and convenientIt’s very easy To understand the instructions and as long as you ha e the tools it will all go smoothly. Just follow the instructions!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Wrong colour and unhelpful.The colour I have been sent is terrible and is nothing like what I requested and now the colourist is telling me the colour cannot be fixed. I thought this service would save me the time and effort of going to a hairdresser but instead they have completely ruined my hair and now I look like a washed out goth girl. Thanks for nothing esalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Perfect finishI love esalon colour service. Great colour and shine. 0 of 0 people found this review helpful. Did you? |
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Love the colorLove the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We're thrilled to hear that you're enjoying your custom color! We look forward to our next opportunity to delight you! |
Custom made they really do listen to youI’m a returning customer and I’m pleased I did return . The e salon team really do go above and beyond to deliver what you want and taylor it all to your hair requirements worth it if you don’t want to risk a surprise result from shop bought box hair dye 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexis, thank you so much for sharing your joy with us! We're so happy to hear that you have returned to us and that you're enjoying your hair colour! We truly value your feedback and look forward to hearing from you again in the future. |
My hair has been color corrected by the last formulaWhat can I say. My hair was and unnatural red from the first color. The second corrected formula was good for 4 days. Now my hair is orange in the sunlight! I can't say these colors work well. I'm really sad. I'm 65 years old with BOZO THE CLOWN ORANGE HAIR! NIX THE ABOVE. My colors is good after the last formula correction. 0 of 0 people found this review helpful. Did you? |
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Didn’t work for meI have dark brown/black hair, and the new color did not show. My hair looks the same, there is no shine, or better feeling texture. The ladies in the photos look like they had a glamorous hair color result, but mine still looked dull. This was my 3rd time trying eSalon hair color, but this time handfuls of hair were falling out during the washing out step. Someone from eSalon said I may have had an allergic reaction, but I have never been allergic to hair coloring products before. I guess there’s a first for everything (or maybe there was too much of a certain chemical in this batch). 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |