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Custom Color Set
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66,541 Verified Client Reviews |
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Good colour poor grey coverageDyed hair and after first wash greys already showing so very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Lianne! We are sorry to hear about your greys not being fully covered. Please check your emails, we got back to you to help you further. |
Not What I RequestedThis darkest brown color was definitely not what I requested. I had specified that I only wanted a warmer, darker color to cover my grays, but my idea was that I would stay within the same color range of the previous hair dye, which I loved. I just wanted a little more pop to the color. Now, you made the transition from color to gray harder, because I will really look like a skunk when my gray roots come out. The previous color blended better with the grays. For this darkest brown, why would I go through the trouble of getting it mixed in a personalized manner and pay $40? I might have as well gone to the drug store or the supermarket and purchased a bottle of hair dye for much less if I just wanted the darkest brown hue. I might as well cancel the personalized hair dye service then. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSelenne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
too darkI like the first color, I wanted it readjusted to cover the grays better. I dont like this color at all. I'm trying to steer away from such a dark tone but this went to just black 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great ColorFirst time it was too dark, second time still too dark, third time just right!! 0 of 0 people found this review helpful. Did you? |
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Updated colorGreat job with updated color. Love it. 4 of 6 people found this review helpful. Did you? |
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Amazing color!Ok ladies....These people have legit got this DOWN!!!! The quality of the product is top notch! It has stayed true for many weeks without fading. NOW, I have to tell you my desired color was complex! My stylist Sylvia whiped up a few colors and mixed up the perfect amount of each to give me stunning results that last! I am beyond thrilled with this company overall! 3 of 5 people found this review helpful. Did you? |
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Nice colorNice color but it doesn’t totally cover my white hair Even after keeping it on my roots for 40 minutes 0 of 0 people found this review helpful. Did you? |
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Color didn’t cover graysThe package and the presentation outstanding, a beautiful color but didn’t cover the grays. I followed the instructions as noted but it didn’t work. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Patricia, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. :) |
The best dye!Without a doubt this is the best hair dye I have ever used. It covers grey, doesn’t fade and lasts much longer than others I’ve tried! 4 of 7 people found this review helpful. Did you? |
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LoveI received the package few months ago to scared to try jeotgoing to my stylist until today I finally decided to be brave and try the color set And I have to tell you unfortunate for my hair dresser ESalon was true to their words the color is beautiful The work was easy a bit more trash than needed But I love the color I hope it stays true after a few washes 0 of 0 people found this review helpful. Did you? |