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Custom Color Set
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66,962 Verified Client Reviews |
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Not light mahogany brownFirst order I received I was pleased with . I asked for a slight change for the Next bottle. I asked for a light mahogany brown they sent me copper . Now my roots are bright copper well the rest of my hear is mahogany brown . Very disappointed . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulieann H. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing color for a great price!I have been using eSalon for two years and absolutely love it. The online quiz combined with the help of my colorist resulted in the perfect color for my hair type and skin tone. The instructions are easy to follow and I love that I can apply it at home without having to make an appointment or travel to a salon. The color is rich, covers well, and lasts better than the color I've had done and paid more for at the salon. 12 of 12 people found this review helpful. Did you? |
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Response From Our ExpertsHi Heather, We're thrilled to hear that you're enjoying the Dark Brown (Copper). We look forward to our next opportunity to delight you! |
Beautiful colorI love my custom color. This is so close to my natural hair color that I almost cried. I was so surprised that my colorist was able to do something that other people were not. I love it and everyone else does, too. Thanks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Linda, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
LOVE IT!I love my new custom color! I’ve used other online custom color companies and I like esalon the most. My hair is shiny, feels healthy and color is very natural looking. I set up automatic shipments so I’ll always have fresh hair! I just ordered the Aura custom shampoo and conditioner and am so excited to try it! I highly recommend these guys! Thank you ❤️ 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsHi Carolyn, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Perfect!Perfect color match and my hair looks so shiny and healthy after coloring! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jennifer, We’re pleased to hear that you’re enjoying the Medium Brown (Red Copper)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
The color is always perfect! Thank you so much!The Color is always consistent and perfect every time. Thank you so much! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Geryl, We're thrilled to hear that you're enjoying your custom Dark Blonde (Copper Ash). We look forward to our next opportunity to delight you! |
I thought it was just my hair!But reading reviews, it exactly coincides with a reported change in the formula! My color used to last so long and now I have been leaving it in longer and still having gray roots. Please change it back! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBridget - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Color wasn’t rightI feel like in my explication of what I wanted I was very specific and the color I received just wasn’t what I asked for. I wanted it to be more mahogany reddish and when I used the color you could barely tell I had even dyed my hair. I haven’t had it on long enough to share how it lasts in the long haul but the original product I’m just not happy with. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMegan M. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect match!@I love this color.. full coverage for even the worst grays.. leaves hair amazingly soft and manageable .. you would never know it was colored.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Joezetta, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom Darkest Brown (Chocolate)! We truly value your feedback and look forward to hearing from you again in the future. |
Easy applicationIt's easy and looks great. The team is eager to make sure you have the best color and experience. They care that you love your color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Tracy, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |