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Custom Color Set
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66,962 Verified Client Reviews |
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Love it!I love how my hair has been improving on every way. I get many compliments and I feel in control of my color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalia - We’re pleased to hear that you’re enjoying your custom color and eSalon experience! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Great productVery happy with my colour and it lasts like a salon colour should 0 of 0 people found this review helpful. Did you? |
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Perfect !!Color is great, product is great. Love it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home. We are excited to continue working with you! |
Great valueThe kit is handy and the products are sturdy. Great value!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! Ramona - |
FabulousI’ve box dyed my hair for years, will never go back. Amazing colour, it’s leaves my hair in great condition and the packaging is a treat. Particularly impressed with the little sticker to hold up the instructions. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJo - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home. We are excited to continue working with you! |
Beautiful colourThis colour is exactly what I wanted. I love how easy it is to colour at home - the dye doesn’t stain and is a breeze to clean up. Definitely sticking with it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
forgot instructionsmy box didn't come with my instructions. so thankfully i could view them on my account but next time id prefer to have them with my order. other than that this is perfect! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHailey - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! However, we're sorry to hear your instructions were missing from your kit, but glad you were able to locate your instructions from your eSalon account. We appreciate you sharing, and Happy Coloring! |
Terrible.After 3 times of use it's turning my black hair RED!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSardis P. - Thank you for your feedback.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor colourDried my hair unbelievably and failed to cover 50% of greys! Too expensive to not do a good job and it's unclear you are signing up long term 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jessica! We are sorry to hear that you were disappointed by the grey coverage of your recent colour application. Your results are important to us, and we take our Colour Happiness Guarantee seriously. Please be on the lookout for an email from our colour specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Roots white and brownI colored my hair roots with half of each product, follow all the procedures washed it and my hair roots were still white and brown, I had to repeat the same procedure after 3 days. My hair color was still a little white but mostly light brown. My hair color is dark brown. Please make sure I get the same tone for the next one 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina G.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |