|
Custom Color Set
|
66,541 Verified Client Reviews |
|
Sort by: |
|
Fiery dark red resultI normally use ammonia free hair dye like Herbatint or Naturlique. I decided to try esalon as colours look vibrant. The dye smells like ammonia-containing, damaged my hair and turned red, needed to colour with a different brand to be able to go out. 0 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Christine! We are so sorry to hear the hair dye hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Doesn't workI purchased this off Instagram, I should have known better, but thought I would give it a try. I followed the directions, applied to my roots, and even though it went on very dark and I was worried, it did absolutely nothing to my hair. A huge waste of my time and money. 0 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsValori - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorI like the product but needed a blonder look 0 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsGypsy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nailed the color!The color made and sent was perfect. My hair feels glossy, and fresh and the color is super rich. 5 of 7 people found this review helpful. Did you? |
|
Easy to useReally good instructions. And easy to mix up. 4 of 6 people found this review helpful. Did you? |
|
Great productThis was refused by TRUST PILOT!??? What gives?? Thanks for your review! eSalon Add photo This review has been removed.Read less This review was removed for breaching Trustpilot’s Guidelines for Reviewers. We use a strong combination of dedicated people and clever technology to safeguard our platform and detect suspicious reviews. Consumer 0 reviews US Rated 5 out of 5 stars 5 hours ago Review removed I’m seeing crazy reviews and can’t understand?? I’m seeing crazy reviews! I’ve been using esalon for 10 yrs 4 mos. The first time I used it and went to have my hair cut a few days later. He’s Italian born and trained from about age 16-17.He’d been in the USA for 50 yrs at that point. I made the comment that I’d changed my color. He said he noticed this when he started washing and cutting my hair that day. It was for the BEST! Previously I’d been using L’Oreal buying 2 of 1 color and 1 of another to make my own color. I’d mix them, use one and then the next 2 boxes over the next 2 colors. I am now pretty much white. I can see my white part and needing to do my color once a month. I’m now dark blonde from esalon. My hair dresser now says looks more medium blonde. I’ve gotten more used to being blonde as I was as a child. My blonde is NOT a screaming hey look! I’m blonde. It looks very natural. I’ve been told that the color is good for me. I’d been darker when I started out. As I’ve aged young 70’s now, I’ve had to adjust as it wouldn’t hold the darker color. However as you age, I think you look better with hair color but a lighter shade that doesn’t conflict with your skin. I’m VERY happy with esalon. Can’t understand these terrible stories? Date of experience: October 07, 2024 0 of 0 people found this review helpful. Did you? |
|
1 bottle colour+1 bottle developer was not enoughHi there, I very much like the result, but I would like to mention that in my second order (having a subscription at the moment) you only sent me x1 bottle colour and x1 bottle developer. Whereas, in the first order I had two of each. The dye mixture was too little to cover all of my hair. Hence, there are a few colour differences in the end result. I thought you would continue sending x2 bottles of each.. No? 0 of 1 people found this review helpful. Did you? |
|
Nice colour, not so good for grey coverageThe colour is lovely but unfortunately my greys still show. I followed the instructions and coated the areas that needed it. I will go back to box dye, cheaper and covers my grey! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Michelle! We are so sorry to hear your greys are not fully covered. Please check your emails, we got back to you to help you further. |
Too darkColor ended up a lot darker than planned 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRebecca - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ScamIt did not color my hair and I did everything step by step. Wow just wow 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRhonda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |