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Custom Color Set
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66,962 Verified Client Reviews |
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Salon QualityI have gone to a salon to dye my hair for 20+ years. My grays were coming in earlier and earlier so I had to go in often which was costing me a ton. I decided to give eSalon a try and was it worth it!! I’m super satisfied…Very easy to do at home. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Ilene! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect colorThe color is exactly what I wanted. Didn’t dry out my hair. Looks healthy and shiny. Was easy to use with easy directions. Will definitely keep using it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Karen, We're thrilled to hear that you're enjoying your custom Medium Blonde (Ash). We look forward to our next opportunity to delight you! |
Amazing!Genevieve did an amazing job creating my color! It is a perfect match to my previous color and my hair looks shiny and healthy and just like I went to the salon! I am so incredibly happy with the end result! Thank you Genevieve and eSalon!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Julia, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
perfectlove this new color! it’s exactly what i wanted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGriffin - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
colorlast box i received i was unhappy with it the dye. it did not cover my gray at all. please credit my credit card. I'm simply not happy with the color, my hair feels dirty too. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Custom colorThe best coverage for gray roots. The color seems to last longer than the boxed products I have been using. I think I would like to go just a little darker with my next shipment. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Debra, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Love my hairWhat a great product. Came in a pretty box with all the supplies you need! My hair feels thicker and has a great shine to it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Robin, thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love this colorIt was exactly what I wanted, it covered my gray perfectly, such a great balance, looks & feels so healthy! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Robin. Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! We'll begin crafting your next formula on February 21st, Happy Coloring! |
Long lasting NO LONGERI haven't posted a review since 2016 and after reading more current reviews I am inspired to update my experience after years of product changes. My colour is barely lasting 3 weeks. I have started buying pigment at Sally's to use between colouring which has become far more frequent. Like many others experiencing this issue, I too thought that it was just me or that it must be because my gray is more prevalent (which is the objective of colouring, right). I have loved eSalon for so many years but, at this point, I'm better off spending more money supporting my stylist and having truly long lasting colour. I hope the colourist's figure out how to improve the formulation and/or bring back the old that was longer lasting in the beginning. So I can continue to support y'all. 😊 The fourth star is for the great customer service and the exceptional correspondence from the colourist's who do a phenomenal job of personalizing hair colour through photos and customer description. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Red headExcellent service 0 of 0 people found this review helpful. Did you? |