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Custom Color Set
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66,962 Verified Client Reviews |
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The worse color everUnfortunately I am so disappointed with how it turned out. I have been with esalon for a while with the demi permanent color, and always loved how the color turned out. I just asked to change to the permanent color for better gray coverage, unfortunately the color is completely off. My hair has a extremely uneven color. Very red roots. I am so self conscious about my hair now. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsGabriela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Left hair extremely dry and brittleUnfortunately left my hair very dry and Britten 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Teresa! We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
First time userUsing this for the first time, I have to say I’m impressed! I made sure to let them know all my concerns and all were addressed! The color is beautiful and looks shiny and healthy! All in all I’m happy I ordered it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Debra, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
New favorite!My hair turned out great. Perfect color. Will definitely buy again. Highly recommend! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Shannon, We’re pleased to hear that you’re enjoying your custom Darkest Brown]! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Amazing colourAmazing colour Really shocked how well this turned out so nice my hair is in fabulous condition and thank you enough highly recommend 0 of 0 people found this review helpful. Did you? |
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ColorLove there color products! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHI Brenda, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Amazing resultsI have to admit I was apprehensive to try eSalon but decided to give it a go. After completing the online questionnaire a recommendation was made and I placed my order. ~~The next day I was surprised to get an email from one of the eSalon stylists who gave me her thoughts/explanation as to why my initial recommendation should be/would be tweaked. ~~~Definitely glad the change was made! The box arrived containing EVERYTHING needed to ensure a successful application. I was coloring my roots and decided to apply the product with the brush. I have always applied color from the bottle so this was a new experience. There are fabulous "How To" videos as well as extra instructions included with your order. The results were AMAZING. I did miss a spot or two but that is only due to the way in which I applied it. Lesson learned and next time I will be a bit more careful during the application. :-) The bottom line--I totally recommend trying this product!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Pamela, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Did not cover greysThe main thing I wanted from eSalon, besides a refresh, was grey coverage and my colour didn't give me that. Though the lengths and ends are beautiful and my hair does feel smoother if not a little dried out from the chemicals, the most important thing to me is the coverage. So this isn't for me. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsClare S.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not to much coverThis color has not cover my grays I’m not to happy with it 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsEdith - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not lastingVery drying, grey coverage lasted maybe 2 weeks max. The high light kit was great though. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |