|
Custom Color Set
|
66,962 Verified Client Reviews |
|
Sort by: |
|
Didnt cover gray on the rootsDidnt cover grays at the roots 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHey Trayce, we are so very sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Loved it!The color came out just how I wanted! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Danielle, thank you for your feedback! Everything our clients’ say is truly valued and we look forward to hearing from you in the future! Happy Coloring! |
Great!Started using this during lockdown. Was very pleased with the results and quality of this product. Far superior to any other over-the-counter color brands. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Exactly what I wantedRoots blended beautifully with the rest of my hair and it looks SO natural. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRobin - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home. We are excited to continue working with you! |
Faded really quicklyThe colour looked great for the first few days then faded immediately. The purpose of me dying my hair was to cover the brassy undertones, but they have come out again after three washes. 2 of 2 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRachel - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
OMGOSH 10 years and no moreI have been using exclusively for 10 years and loved, loved loved my color. I thought I was losing my mind until JUST NOW. I am stopping my membership immediately. The color is different and does not last through 3-4 shampoos with gentle shampoo, no sun, no styling tools. I read today other customers are experiencing the same issues. I am so saddened to see this happen but OH HECKIN' NO. 2 of 2 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSusan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PERFECTION!My experience with eSalon was wonderful from start to finish. My kit arrived faster than expected, and included steps for a pre-treatment (at no extra charge). eSalon sent me the product needed to fill my previously lightened and porous hair, so that my new/darker color would go on evenly. It worked like a charm! My end result was exactly as I desired -- one beautifully glossy, overall color! Thank you! 2 of 2 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJennifer - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Soft hairLot's of compliments on the color. I had to adjust the color several times to create the color I wished. Each time the color was lovely. The colorists were great and it was a personalized set created just for me. My hair is soft! The newly applied color blended well with the previous color without any lines of demarcation. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsFlowers in the field - Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Have been a loyal customer since 2014Hands down the best custom color I've ever used and the customer service is fantastic. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTami - We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Adjusted hair colorMy adjusted color is much better! Easy to use, with great instructions. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |