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Custom Color Set
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66,962 Verified Client Reviews |
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Artful PresentationBeautifully and thoughtfully packaged with everything one would need for an excellent at home experience. Color shade was spot on for me. The only difficulty was that it didn’t effectively cover all my grays and faded quickly. Made a request to have my formula altered accordingly and will review after using the updated product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Rae! Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Looks greatI was pleasantly surprised at the results that I achieved. Looks like I went to the salon! Easy to use, packaged beautifully, and instructions were well written. Highly recommend! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Amanda! Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Game ChangerKit made the processes of coloring my hair way less daunting. Everything was clearly labeled, easy to use and the conditioner smelled really good! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Janet! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We're very pleased to hear your instructions were very useful! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Hair colorI like my color but would like to have more shine. The orders come consistently and I really appreciate this so I don't have to reorder time and time again. I also like the fact that I could make Changes to my color anytime. The instructions are easy to follow as well. Thx. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPA - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
greatI love the color and it last longer then any color I have bought. I have my hair done at a shop and I have to go every 4 to 5 weeks, this product I only to use 6 to almost 7 weeks. My family even said how it doesnt fade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Laura! Thank you for the awesome review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! Happy Coloring! |
The 20 volume is too strong for me, don’t ever send that again!After I used it my hair fell out. My hair is just growing back slowly and I don’t need to color at this point! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Ella, we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color was not for me. (Dark Pearl Copper Blonde)I was anticipating a dark blonde. My natural color is dark blonde. I dyed my hair and became an auburn color. After about a week some fading started. Next I was dark blonde. One to two weeks thereafter seems I was at my original color. This is washing my hair everyday or every other day. I was offered a credit and was told I cannot purchase something like the tint rinse or shampoo with that. I’d rather do so because the color I was not as happy with as I thought I would be. Hope this helps. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsGwen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong ColorI had asked to have my color lightened and my adjusted color was the exact same color as last time...I have asked again to have it lightened this month so hopeful this works out as I was told I am getting another root touch up in a lighter color and a different product for the rest of my hair...my hair is pretty dark so concerned I am not going to blend well if I don't do an all over color but did address this with colorist so we will see 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
disappointedthe color was beautiful and process easy. Unfortunately, the color faded pretty quickly over the gray roots. I've been coloring my hair for years, so it wasn't the application. I don't want to go darker, so I won't be reordering. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCyndi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color looks copperyI wanted to go darker blonde, but the color turned out coppery and drab. Will be going back to the lighter blonde. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |