|
Custom Color Set
|
66,962 Verified Client Reviews |
|
Sort by: |
|
GrayLoved the color but didn't last long before the gray was back 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Mary, we appreciate your honest feedback. We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Demi perm soft blackI tried Demi perm soft black and it did not color the few grays that I have 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSala - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
UnhappyHad some real issues with Color/Shade on my first order, but the real issue is I have contacted them 3 times with no response so I guess I cancelled my membership . It took me 2 over the counter dye to get it back to something I can live with!!! 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHello Leslie, we truly appreciate your feedback! Upon reviewing your profile, we see that we have reached out to you via email to resolve your concern. Please feel free to respond back at your earliest convenience. |
Perfect colour matchExcellent and professional at home colour service. Perfect grey root coverage for use in between my salon appointments. 0 of 0 people found this review helpful. Did you? |
|
Best programI like not being tied to a salon every month… really tedious. I travel and this keeps my hair color and gray looking good all the time. The savings is wonderful for the wallet too! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Krista, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Lasting color?I have noticed my color isn't lasting as long. I thought it was me until I read the reviews. I agree that I can buy in the drugstore cheaper and lasts the same amount of time. So I guess you don't always get what you pay for. Pam E 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPam - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Very disappointedColor is good but only lasted 1 hair wash! 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHey Monica, we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great productGreat color and last long 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi JoAnn, We're so happy to hear that you're enjoying your custom Dark Blonde (Strawberry)! We truly value your feedback and look forward to hearing from you again in the future. |
I was only coloring the roots and covering the graysI was shocked to see that your color matched my hair color perfectly on the first try! I am very impressed and saved a ton of money! Thank you so much! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Angela, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Great colorThis color is great and I love it. I get many compliments and can do this in my own time at home. Love it. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Maria, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom color! We truly value your feedback and look forward to hearing from you again in the future. |