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Custom Color Set
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66,962 Verified Client Reviews |
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Phase 1Phase 1 for color was good, ready for phase 2 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Patricia! Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! Your next order is set to begin processing on April 4th. We're always happy to adjust that for you. Kindly reach out to us if you'd like your Color Kit sent out sooner. Happy Coloring. |
Easy does it!Love this kit, because it’s easy to use, straight to the point, and allows me to color my hair with confidence. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Kylie, we appreciate your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
This is a great product!My hair never feels crunchy afterwards and instructions are easy to follow. I like, too, that I can change the shade up or down depending on my mood or preferences. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Bonnie. We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing and Happy Coloring! |
Love my custom color.....Twice now.....by a doctor and another office receptionist.... I have been told what a beautiful color of hair I have....they always remark when the sun shines on it... Thank you soooo much for helping me not to feel so very old, but just as though I'm still looking good! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jerilyn, this feedback is very rewarding! we are so happy to hear that you are enjoying your eSalon color and have been receiving so many compliments. We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love it!!Finally found the color that i like.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Jessica, we're so happy we were able to help you finally find a color you enjoy! Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Nice colour, didn't damage hair, lasts a long timeThe colour came out really multidimensional and nice. A bit too much packaging though. I don't really care about "unboxing" my hair dye. Also, I wish I could order 1 bottle at a time, not 2. One was enough to do my whole head so basically every shipment lasts 3+ months and each bottle works out to be the same price as drugstore brands. Customer service good. Would recommend for beginners. Didn't horrify my hair stylist when I went back to her. 0 of 0 people found this review helpful. Did you? |
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ColorWish it would cover the grays better. But over all not bad 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJosephine - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Cute packageDid not cover gray well, washed out within a week. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Susette, we are very sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not cover greyThis is my second time ordering. I am completely disappointed. It didn’t cover my grey at all. It also left my roots a lighter color than the rest of my hair. Which I find hard to do when I have dark brown hair. I would like my money back. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKatie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Beautiful ColourI love my colour - it lasts a long time and the shine and texture are lovely - better than my old salon product. 0 of 0 people found this review helpful. Did you? |