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Custom Color Set
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66,962 Verified Client Reviews |
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Love it!!!Absolutely love ordering my color here!!! Great color, great customer service!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Love it!Thanks, love the color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Hair looks amazingI was a bit apprehensive about changing my hair colour at first but I need not have worried. The products are excellent and the instructions were very easy to follow. Finally was my hair was dried the colour was lovely - a 5 star service and finsh Thank you 0 of 0 people found this review helpful. Did you? |
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No cover gray gairI like the color but it doesn't cover my grey hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTizita - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Colour does not last, and more expensive.I am noticing what others have noticed. The colour does not last as it used to and it is more expensive. The price increase from December 2021 to February 2022 = 31% plus. I have been using eSalon for years....now I am not sure if I will continue. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrish - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Covered zero graysThe color is ok but it did not cover gray at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKrystal - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It’s rubbishTotally wrong colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa H. Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorLove my color haven't tried the shampoo yet. Have been a customer since 2014 and you have always been so great about all changes with my color. Will continue to be a client for many years to come. Finally talked my daughter into trying your products and she is very satisfied also. I do have to agree with others about the color doesn't seem to last as long as it used to. But still love it. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDarla - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorPerfect color!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Hair colorThis hair color turned out just beautiful! Talk about being able to color my gray hair without it being brassy and not blending well with the rest of my hair was a true Winner for me. I enjoyed the mixture very much. I would recommend this to women who have natural hair texture like me. It is great. I just hope it will continue to be good to my hair strands 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |