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Custom Color Set
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66,962 Verified Client Reviews |
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Issue with this hair colorThis is my third auto ship and had issue with this particular color not covering my grays. I never had this issue before. Instructions followed not sure what the issue is. Very disappointed. Not sure if I will continue with this subscription. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLovelina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Perfect coverage!I loved the color and coverage it provides. So easy to use because of all the extras and little things taken into consideration and provided! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Finally the color I've been wanting!My stylist was very patient with me as this was my 3rd formulation since starting with eSalon. I used to use a very similar color from a different company, but then that color was discontinued. SO glad to finally be back to the color I love! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Hair color changeLove love love my new hair color!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great outcome!The e salon stylists corresponded with me about several questions I had about the process. I wasn’t completely satisfied with my initial color, so they sent me adjusted colors and gave me specific instructions. So satisfied! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoni- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
3rd try is a charmAfter three different formulas this one seems to work. I've only had color in for a few days so I'll see if it lasts. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDarcy- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Did not color grayThe color I used that u guys made do not color gray I tried to times got the same results tried to send a pic but don't know how please send me a color that colors gray pls thank you I u do not have a color that color gray do not send me anything 💗 1 of 1 people found this review helpful. Did you? |
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TerribleAwful color, roots color was lighter than ends, broke my hair… I now have tons of fly away and frizz. Just an awful experience my hair feels like straw, I can’t even wear it down anymore. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJanelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great coverageI do love this! It’s so much better than just buying color from a drugstore. However, the price is so much better than what I have to pay at a salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
I just love it!I have been a customer for several years now and I don't use anything else to color my grays! This is the perfect set to do that at home and my hair looks healthy and natural. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlejandra- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |