66,962 Verified Client Reviews |
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Darkest BrownColor is holding good, softer hair, only drawback was the grey creeped through to fast. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTaunya - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Amazing!!I adjusted my color a bit, it had been months since i last colored my hair and wanted something a little darker. not only did they check in to make sure i was completely sure with my choice they NAILED it!! the color came out beautifully, so shiny and healthy looking. Follow the direction and you wont have any problems and the roots will blend perfectly with the ends! 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsCori- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love itLove the convenience of this and my color is amazing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Never thought my natural red could be replicatedI love, love, love my custom color! I was born a red head, but as you age, you lose your natural color. I never thought any brand of color could replicate my natural red, but the eSalon did 100%! I'm in love with my hair again. Thank you!! 💖 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLara- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Redish BrownToo dark and left redish routs 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra A. - We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair is the same colourI gave 2 stars because the kit is brilliant, much better than box dye. However, the first kit I received made my hair far too dark, the complete opposite of what I wanted. This kit they adjusted the colour for me and I've just done it...my hair is the exact same colour. It didn't do anything so I'm very disappointed 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMonica M.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleBad color, it dyed my roots orange, and the rest of my hair a muddy brown. I actually used a highlighting kit to make my hair somewhat better. Never again! I'm sending back the kit you sent me and absolutely don't send me anymore! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sue! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
1st colorMy color would have been great except I ask for no gold. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Raye, we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Feel free to check your email from your colorist! Please let us know if there is anything else we can do to help! |
Lovely!Great rich brunette colour - exactly what I asked for. 0 of 0 people found this review helpful. Did you? |
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nice color-no damageI like the color set very much. Great color and leaves my hair soft. I used the set 2 times and it does not seem to dry out or damage my hair. Very pleased. Still working on creating the exact shade and gray coverage I would like to achieve with the colorist. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsD B - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |