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Custom Color Set
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66,962 Verified Client Reviews |
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Faded very quicklyColor faded within 2 weeks and gray hair was again visible despite following the instructions. I only wash my hair approximately 2x a week with color-safe products. I’m not sure what else I could have done to maintain the color. The color itself was lovely. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DryMy hairs star bing to dry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsXochilt - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Better than the salonI’ve been using eSalon for a few years and I love my color every time I do it. I’ve been to the salon 2x since I started using it and I’ve regretted both times. I wanted a bayalage but the color was never right. I went recently and I was mortified how it turned out. Luckily I had a delivery at home. I consulted a rep and it turned out perfect. I love the customer service as well. $210 vs less than $30. I’ll never get color done in a salon again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
EasyEasy Peezy to use. Looks natural 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Roots are to lightRoots are lighter then my other hair color. So i like to go back to my previous hair color that i was using. Thank You Cindy 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good colour and covers the graysI really like my golden brunette colour 0 of 0 people found this review helpful. Did you? |
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Custom colorIve been using your product for several years and people think its natural. I love it an will continue to use. I Must remind you to not send my order till AFTER THE 5TH OF EVERY MONTH PLEASE OR THE FUNDS MAY NOT BE THERE. THANK YOU 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Edie! We're thrilled to hear that you're enjoying your Color Kit and have been receiving many compliments over the years. We look forward to our next opportunity to delight you! In regards to your processing date, we process our orders automatically by the week and not the date. You're always welcome to log into your account to adust your next processing date as needed. We're also always happy to assist with this. Happy Coloring! |
Doesn't hold in color very long and not enough shineI used to love esalon but the color doesnt hold for very long and not enough shine, plus i am no longer doing red am doing brown. I cannot afford to get it right now. Just got a new job and don't start til April 11 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRuth - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not greatI've used this color twice , first time it didn't cover my gray At all, second time after they changed the formula, still no gray coverage what so ever. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMandy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned out more pinkLooked like a faded pink/red, not copper :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |