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Custom Color Set
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66,962 Verified Client Reviews |
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No gray coverageDoes not cover grays 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The color I have wanted for yearsMy color is light brown mahogany copper I cannot tell you how much I love this color. I have been trying to achieve this for years: at the salon, using other hair color delivery devices, etc. It never came out right and I was always disappointed. My very first color formulation had a roots and ends refresher and my hair looks incredible. Like I would expect after paying hundreds of dollars at a salon. I am so, so happy with my color and all the other products I have tried so far. 5 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsDana - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Excellent customer serviceI love my new color! This is the 2nd time I've had to adjust my color, and I've been happy every time. And with this particular shipment, I had a postal issue, and Esalon quickly fixed it for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
i love love love your product-the color is so long lasting and covers the grey perfectly- i recommend it to any one it is better than a salon product. thank you so much 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRita - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Over processed haurBeen trying for ages to get rid of my really dark hair and go lighter. It’s just about there now and I’m really pleased with my new colour and the tones through my hair. Thank you so much. I’ve got the highlight set to try too so fingers crossed. 0 of 0 people found this review helpful. Did you? |
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Great hair dyeLovely colours and smells nice to 0 of 0 people found this review helpful. Did you? |
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Like the content but too orangeIt came a bit too orange. Took 4x washes to quiet the colour . 1 of 1 people found this review helpful. Did you? |
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It Looks Good on MeI like this color - it could be a bit brighter, more red less brown - but I do like it. Especially like it with the highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
AwfulLiterally the worst hair dye I've ever had. Including the ones from superdrug. My roots and ends are different colours! I asked for a refund and got hair credits for next time which I won't be using because the quality of this product is so bad! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Charlie! We are so sorry to hear that the hair color didn't meet your expectations. WE'd love to review your formula to offer you a solution. Please check your emails, we've just contacted you. Have a great day! |
Giving it one more try.Didn’t completely cover my gray. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJacqueline - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |