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Custom Color Set
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66,962 Verified Client Reviews |
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Grey not 100% coveredI love the colour but it did not colour my grey 100%. Would order again though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Pamela! We are sorry to hear about the grey coverage, and we would love to fix that for you. Please check your emails, we've just contacted you to help you further. |
Shocked and impressed!I was so nervous to try coloring my hair at home because I’ve had horror stories with at home hair color in the past. My colorist corrected my selection and it was a perfect match. Best part is I’m saving $75 every 3 weeks now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
My colorI have been with Esalson for many years and absolutely 100% satisfied. I've called about issues and it's always been made right with no extra costs. The staff is very communitive and helpful, I will remain a satisfied gal. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmelia - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Always loveLove the packaging and easiness of use. Color always looks good. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShanna - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
I like the color.I like the color, but my white hair is not been color enough 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Lucy. We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that one of our Color Experts has reached out to you via email to resolve your concern. Please let us know if there is anything else we can do to help! We truly appreciate your feedback! |
To darkI ordered a lovely light brown hair, beautiful packaging but just to dark and stains more than usual hair dye 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kayleigh! We are sorry to hear that your hair color was darker than expected. No worries, we can help you. Please check your emails, we've just contacted you. |
Terrible Gray CoverageTerrible gray coverage and worse customer service! I will not be back!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Alexandria for the win!Alexandria really stayed with me as I struggled to get my color right. This last coloring was perfect! She was helpful and patient. 1 of 1 people found this review helpful. Did you? |
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Easy to use with beautiful colourThe colour I received is the most perfect black. You can tell it’s professional dye and not box dye. I also received everything I needed to create the look I wanted. I love that everything has my name on it and the little sticker I received to pin the instructions up on the wall. It really feels like the colour is being made for me. I hate going into salons with all the small talk so this is really the most perfect option for me 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsStacey - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great productI really like this product. It’s so much better than the boxed stuff at the brick store. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMairim - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |