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Custom Color Set
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66,962 Verified Client Reviews |
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Doesnt cover grayThis color does not cover my gray hair. Within 2 1\2 weeks the color has ready faded and i need to dye again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not what I expectedIt's not covering my grey's as I would like and the color doesn't last long. The color isn't quite as I would have liked as it's adding reddish tones to my roots when I would prefer it to be a neutral dark brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMalak - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wonderful color coverageThe care taken to provide me with the perfect balance and coverage was delightful I am so pleased and satisfied with the product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFaye - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Nailed itI don't know how you always get the perfect colour, even when I'm trying something new but I'm so impressed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Nice colorColor was nice...ends faded quickly...would like to try Dark Brown Sugar Would it be any different from my last order..dark brown sugar sounded good..should I try it? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. We are excited to continue working with you! |
Way darker than photoMy hair is incredibly dark. Instructions were followed to a T. Very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVanessa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t cover my graysDidn’t fully cover my grays, kinda disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJocelyn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Medium intense Copper BrownBeautiful color. Makes my hair feel wonderful. Stefanie mixed exactly what I asked for. Inspired me to go from copper brown to copper red for my next color. Thank you so much. Highly recommend. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Dark blonde color is spot onI have tried other online hair colors but this is the first one that is actually the right shade for dark blonde. Very happy with my purchase. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharyn - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Not pleasedDid not cover well. Canceled next order, Escalon offered to send a modified replacement free. I never received it.... yet I keep getting emails asking for a review. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAaron - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution. Please keep your eyes out for an email from us shortly! |