66,962 Verified Client Reviews |
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Excellent productLoved my first color set! Complete kit came with easy instructions, pleasant smell, and voila...the results were lovely and natural, like a professional did it. Will purchase again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMai - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing, and Happy Coloring! |
Nice color but gray wash of quicklyThis time I did everything right and I love the color but still it doesn’t cover my greys in front so we’ll. After 2-3 washes I already see a difference in color and greys are coming 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAga - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I had requested the color to be a little too darker!However it was too dark! WaI had requested the color to be a little deeper however it was too dark! Want to change color for next shipment 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
CancelCancel my order 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsUma - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
natural colorI have gotten compliments on how natural my hair color is 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Beth! Thank you for your feedback. We are so happy to hear that you're receiving tons of compliments and enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Salon quality colourReally happy with my custom colour set! Convenient, salon quality colour leaving my hair silky and soft. Greys gone and shine returned. Wonderful! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTima - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
Doesn't cover th e little bit of gray hair I have😞I love the color it's amazing. How ever I have two problems it really doesn't cover my gray hairs for more then a week and it also drys my hair. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsLady D - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color 7.40I I loved this red copper color it looked so good and covered all Grey's on me I would get it again. But they changed the color on me to this ugly intense red so I canceled my subscription 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Ameerah, we’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Looked great for about 2 weeksThen greys started coming through again! I get better and longer coverage with ones I purchase for £7 in the supermarket. I would like a refund and to cancel any future orders. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRoiya H. - Thank you for contacting us. We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! |
Last color didn't fully cover gray.I'm not sure why this last time was different but I was disappointed in the coverage. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |