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Custom Color Set
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66,962 Verified Client Reviews |
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Getting betterI like the products and the ease of getting everything all ready measured with instructions. Too light and turning orange after 1 wash. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCharmel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GreyMy grey doesn’t cover well. It might last until my second shampoo which is about 6 days. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSue - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
DisappointedI have been using esalon hair color for quite awhile now. Usually I love the results but yesterday when I did my hair, it covered my new growth fine but didn't cover my grays well at all. I did it the same as I always do according to the directions but for some reason in natural light especially I have alot of grays. Normally I love the end color. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSusie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Darker than desiredCoverage great, pleasant scent But color is way darker and more red than copper. Not happy going into summer with such a dark color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMoss - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wonderful colorI have been looking for a color like this for some time. I love it, it's smooth and my hair feels great I'm glad I found you. Thank you D. Williams 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Demetrious! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Gorgeous Results - EVERY TIME!Have been enjoying the beauty and convenience of eSalon for a few years now and could not be happier. Colorists are fantastic and always deliver rich results. So happy with eSalon and recommend it to everyone looking to get gorgeous results, every time! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Donna! We really appreciate your feedback! We are so very happy to hear that you are loving your customized eSalon color, your experience, and your smooth results! We appreciate you sharing, and Happy Coloring! |
HairHair colour is lovely and my hair feels healthy 0 of 0 people found this review helpful. Did you? |
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Beautifully mixedThe box is beautiful and so is the product. I got the color combo that I requested and you can change up your shade without hassle. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
awaiting answersTyping as I sit with color atop my head, looking for some answers from eSalon. I have used and recommended eSalon for years ... had great results at a reasonable price, with minimal issues. Until the past few months. This color set seems like what I had used successfully for years, but I nervously await results. Last color application, and a few prior to that, have been very different. The color itself was different ... lighter, different consistency, less viscous maybe? And my hair did not look the same. I've had two satisfying conversations with eSalon about the issues (bottom line, my hair color didn't look as good or the same). It seemed that there were manufacturing problems, but that's a guess. Consumers coloring their own hair don't like to guess. Wish me luck as I don't want to make a change. 45 of 48 people found this review helpful. Did you? |
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Response From Our ExpertsHey Landa! We truly appreciate your feedback! Upon reviewing your profile, we see that you've been working with one of our Color Experts to resolve your concern. Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect ColorMy color is absolutely perfect, and continues to perform better than my salon color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |