|
Custom Color Set
|
66,541 Verified Client Reviews |
|
Sort by: |
|
Color changeThe 1st shipment that I received the color was great. The 2nd shipment which was supposed to be the same came out black. I don’t even know what to do with this color. I am going to have to pay a stylist a lot of money to fix this. I’m canceling my shipments. 0 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKathleen - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
LoveColor was great 5 of 9 people found this review helpful. Did you? |
|
The experience of having a professional colorist develop a salon experience butThe experience of a professional colorist helping you color your hair in the comforts of home giving you a salon look was awesome . I am giving it one star only because of the actual hair color itself. My hair came out very light and red on top where my grey is This occurred after each application. I only did 2 months but after second round my hair was still light and red . I hated my color so much. They did honor the free hair coloring as promised if one isn’t satisfied! . This is a great company , very helpful customer service. I Will update after my next hair session hopefully it will look great 1 of 2 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLaJuan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We look forward to your future feedback. |
This order was horribleThe combination of this dye and the light set completely fried my hair and turned it damn orange!!!!!! Every other order I’ve gotten was great, but not this one!!!! That’s enough to make me never want to come back again!!! So mad!!!!! 1 of 2 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTrista - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
2nd Order messed upThe is the second order in a row. No damage to the box but my developer is now all over the box upon arrival. I love the color of your products but I don’t want to order from here anymore. It is a waste of money, I can’t use your product. 0 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSandi - We're truly sorry that your order arrived damaged. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Too dark colorThe color is too dark A medium ash blonde or a color slightly lighter then that. Don't look good with this color 0 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJennie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great productFast shipping. Great customer service and product is wonderful. 10 of 12 people found this review helpful. Did you? |
|
Beautiful AuburnMy auburn hair color covered all my grays and new growth while blending in perfectly with my existing hair color. 0 of 1 people found this review helpful. Did you? |
|
Modified formula for better gray coverageThe root formula seemed the same but the ends formula was VERY STRONG SMELLING. I feel like the gray coverage was the same as last time (not ideal) but I can tell effort is being made to cover the stubborn gray in my root area. Maybe double check and make sure the modifications were made to the right portion..? 0 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmanda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My first eSalon color is amazing!I love the product, love the color, and the Customer Service is on point! 10 of 10 people found this review helpful. Did you? |