66,962 Verified Client Reviews |
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Worth itColor was great and I was able to correct a bad color that I got from my usual salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane - We’re pleased to hear that you’re enjoying your custom blended hair color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Great product and customer service!I didn't like the color I first received, so my colorist reached out to me and we worked together to improve it. The next color I received was perfect! Even my hairdresser, who is also a color specialist, was super impressed with the product. She may start using it on herself and her mother since it's so affordable! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect matchThanks my sealing color is perfect 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngelia - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
Color was perfect!Love the color looks natural with shine ! The gold tones really make a difference too! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Overly pleasedI just wanted to go very natural and cover my few grays. That is exactly what I got. I am very happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your natural color results! We truly value your feedback and look forward to hearing from you again in the future. |
Change in productI have been an e-salon customer since 2014 and I love my color. Unfortunately, I have to agree with other reviewers. The quality of the product seems to have gone down. The color is washing out too quickly. I used to have coverage for at least 2-3 months and now it is down to one month. E-salon please fix this. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAlexis - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I love the colorI love the overall color it looks pretty but my sides where the gray and three days the gray come back 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPearl - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
faint coverageI didn't see where it covered my gray on top. I am trying a darker color and if that doesn't work I will cancel my subscription 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPat - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I was charged without my permission!Stay away! I didn’t order any products from them, I was charged without my permission. Now I suppose to ship their product back which I didn’t order, and they will do refund for again the order I didn’t order!!!!!! Be careful! 0 of 0 people found this review helpful. Did you? |
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happyVery happy with the new color, just wish it didn't wash out in areas after one shampoo 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |