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Custom Color Set
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66,962 Verified Client Reviews |
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Love it!The presentation is next level everything is customized from the instructions to bottles with my name on it, simple to understand and follow ,and tonnes of help if needed. Genevieve is a master colour maker ...love it thank you!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Thank you!I'm so pleased with my hair. It's the perfect colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom color. We look forward to the next opportunity to delight you! |
Love my color❣️I am very pleased with my color and how shiny it makes my hair look. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
The best I have found so farThis is the best color I have found so far. I have tried drugstore colors and they leave my hair dull and are too dark, even though they say brown. I highly recommend ESalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSilvia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Custom ColorI love Esalon haircolor. I've used several times and it has always worked perfectly. It's as good as salon color. I like that it is delivered to my door and I can use in the privacy of my home. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSue - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Quality of color is fading awayI agree with Anna R. who posted a review on April 13, 2022. I called to address the same issue as Anna R. a month or so ago. I agree that the color is not lasting as long as in the past and the quality of the color has been drastically reduced. Please return to the original formula or I too will be researching for another option soon. There is obviously a problem with the formula since several clients are expressing similar concerns. 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsThelly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not very long lastingI colored my hair on May 9 and my grey is back already on 29 May! I only washed my hair twice. Please help 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Green hairThis left me with green hair and had to be corrected immediately! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color did not lastI recently used my usual treatment to color my gray roots. It didn’t last and looked very pale blonde as I washed the color out. I am forced to go back to my salon this month. The color does not seem to be working anymore. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color doesn’t hold2 shampoos after color, it’s completely faded off my roots and gray. Loved the idea of this brand. But it doesn’t stack up against others in the same category. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re sorry to hear that your hair color is not providing the coverage that you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |